Ken Ganley Lincoln Middleburg Heights

Jeff Stacey went above & beyond for us. We have bought 2 vehicles in the last 6 months from Jeff. We have bought 2 vehicles in the last 6 months from Jeff. More

Great communication! Happy people in all capacities. I have a problem now, that is trying to be figured out by the engineers. It is taking a long time, but they are t Happy people in all capacities. I have a problem now, that is trying to be figured out by the engineers. It is taking a long time, but they are trying to get information that will solve the problem from head quarters, I am thinking. More

They treated us with respect and went out of the way to be helpful. The sales person even installed the window rain guards. be helpful. The sales person even installed the window rain guards. More

My original salesman Ed McElhaney was very helpful in getting my car in, everyone in the service department was wonderful to work with and my car was finished very quickly. getting my car in, everyone in the service department was wonderful to work with and my car was finished very quickly. More

Ken Ganley did a fantastic job on my 2014 Impala LTZ when I brought it in for heavy front end damage. You could never tell it was wrecked so badly! I was beyond pleased with their work! I brought it in for heavy front end damage. You could never tell it was wrecked so badly! I was beyond pleased with their work! More

Great experience with friendly staff and would recommend anyone to this dealership! Very happy and will return anyone to this dealership! Very happy and will return More

Ken Ganley has serviced our MKZ since we leased our car. They always take excellent care of our needs. Laura is amazing!!! They always take excellent care of our needs. Laura is amazing!!! More

My experience with Fred Aboid at Ken Ganley Lincoln was impressive. I was treated fairly and with respect and courtesy without the high pressure of typical car dealerships I usually dread going to. impressive. I was treated fairly and with respect and courtesy without the high pressure of typical car dealerships I usually dread going to. More

I have used them three times since relocating from Toledo, Ohio. The first time they picked up vehicle to do maintenance… that was the last. The second time I scheduled a visit for service and they Toledo, Ohio. The first time they picked up vehicle to do maintenance… that was the last. The second time I scheduled a visit for service and they said they could no longer pick up car or drop off… website advertises rentals that of course was not available. second when they took vehicle and told me I needed 4 new tires for over $1200 they said they would be sure vacuum and wash car before I picked it up. I also asked if they could put winter mats in vehicle, they said they would. Neither of these were done. I will be using another dealership for the maintenance needs of my Lincoln. More

We've been recently taking our Lincoln MKZ in for service at this dealership. We have been really pleased with their service and the people there are always very nice and helpful. Would definitely recommend. at this dealership. We have been really pleased with their service and the people there are always very nice and helpful. Would definitely recommend. More