Ken Ganley Lincoln Middleburg Heights

Awesome service, polite, very efficient, friendly and explanations were excellent, time efficient and will return for service! explanations were excellent, time efficient and will return for service! More

You are not pressured. You are given all the information you need to make a wise decision on your purchase. You are given all the information you need to make a wise decision on your purchase. More

Awesome Service Department They had me back on the road pretty quickly. Ken Ganley is not my regular dealership but while traveling my engine battery light came on. With an hour and half yet to go to my d pretty quickly. Ken Ganley is not my regular dealership but while traveling my engine battery light came on. With an hour and half yet to go to my destination and also traveling with my cat in a carrier i found the dealership and they took my vehicle directly in. To make a long story short, a couple weeks prior I had an oil change at my regular dealership at home. Apparently they sprayed motor oil all over the right side of the engine compartment. I hadn’t drove my car very much but did notice a few odd things with my electronics and occasionally smell burnt motor oil. The smell wasn’t very strong and I didn’t associate it with my car in this 90* weather until I got out on the interstate. The service department at Ken Ganley figured it out pretty and did their best to clean the oil off my alternator, sensors, and everything else. To say I was very upset with my home dealership is an understatement. I wish I got the gals name in the service department. She was the best. Ken Ganley get 2 thumbs up 👍👍 More

Excellent group of professionals from the service tech to the Mechanics. OI am pleased with your service team. the Mechanics. OI am pleased with your service team. More

I am very pleased with the services that are provided by Ken Ganley Lincoln,the dealer has been very helpful in attending to my needs. Ken Ganley Lincoln,the dealer has been very helpful in attending to my needs. More

Frank Castro and his team were always available to answer all of my questions when there were a few problems that needed to be taken care of. They were addressed immediately, and I was given a loaner car wit all of my questions when there were a few problems that needed to be taken care of. They were addressed immediately, and I was given a loaner car without question while they repaired it. I am very happy. I went there for my vehicle and I would definitely recommend this place to anyone else. More

I got the pleasure of working with Frank Castro! ! He was such a pleasure and made the process of buying my new Ford Edge Sport incredibly fast and easy!!! Thank you Frank!!! ! He was such a pleasure and made the process of buying my new Ford Edge Sport incredibly fast and easy!!! Thank you Frank!!! More

I always feel valued. Associates work hard to make everything right. Busy service department but work is done correctly or they try agai Associates work hard to make everything right. Busy service department but work is done correctly or they try agai More

Very pleased with scheduling and how quickly they serviced my car. Very consistent with the quality of service and updating when it will be completed. serviced my car. Very consistent with the quality of service and updating when it will be completed. More

Great customer service ! The staff very great! Very comfortable location and staff very were professional . The staff very great! Very comfortable location and staff very were professional . More