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Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

4.7
267 Reviews

6930 Pearl Rd

Middleburg Heights, OH

44130

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Showing 267 reviews

November 20, 2017

Great experience! So Happy!! I am so glad i ended up choosing Ganley. What a great experience. Dave was easy to work with and really cared about helping me. I would easily recomme More

by HappyCustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lastafka
November 17, 2017

Very easy to work with and conveniently assessable to get in Every one there was very pleasant and it is a very clean place. Coffee is great! Manager was also fun! Service manager explained where to go when co More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Moyal
November 03, 2017

Excellent Customer Service and Vehicle Service! Ganley Lincoln is second to none when it comes to their extraordinary customer service and vehicle service. I really can't say enough about the staff More

by Hollie Zychowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Cook, Service Department, Ron Courey Jr.
October 29, 2017

Great Relationship and great service I have leased a New Lincoln vehicle from Ganley through my Sales Person, Rich Janosik every 2 years. I always have a great experience and never a pro More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager, and Laura the write up technician.
October 28, 2017

JOHN HERN, FANTASTIC SALES REPRESENTATIVE AT A TOP DEALERSH JOHN HERN WAS MY SALES REP. TOP NOTCH GUY, HE KNOWS THE CAR INSIDE AND OUT !!!!! HE MADE THE DEAL COMPLETE !!!!! THE BEST AND FASTEST PURCHASE I HAVE More

by PAUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN HERN, John Hern
October 27, 2017

Great salesperson and dealership . Rich Janosik has leased us a few cars . We have been very pleased with his help And great service. He spent time when it came in to go over all the fe More

by My Lincoln MKX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Janosik
October 31, 2016

i had a bad experience here bought a used car from here, typical sales tactics, when asked to match kbb value i was told that nobody in the whole United States in the car busines More

by nanea2000
Recommend Dealer
No
Employees Worked With
michael
October 06, 2016

VERY HAPPY CUSTOMER Greg was great. He worked everything out and came to a deal we were happy with. I really appreciate his hard work today! The financing person, I beli More

by Hardworkingmomandbusinesswoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Kasmer, Dave/finance
June 03, 2016

Dishonest - avoid this service department I recently had my Lincoln repaired at this service center. Only 2 weeks after a very costly repair, we had the EXACT same issue with our vehicle. Rath More

by Lake1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laura, Jim
April 10, 2016

causing insufficient funds from early deposit of downpayment Purchased a vehicle from this mini dealership and I asked if they would hold on to my check for a couple days they put it through and that cost $140 i More

by jacornette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
michael probala
Apr 11, 2016 -

jacornette responded

Well the final results are in. If this dealership cannot compensate the customer for their mistake then if an issue arose about the mechanical soundness of the vehicle. I can only guess that their help would be doubtful. No compensation for the early deposit of our downpament and the resulting overdraft fees. Hopefully the soundness of the auto does not need addressed. If you are a gambler you can roll the dice and hope lu k is on your side.

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