Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

Overview
Reviews
Vehicles
4.7
239 Reviews
Call Dealership (440) 499-6871

6930 Pearl Rd

Middleburg Heights, OH

44130

Directions

By Type

Showing 239 reviews

October 05, 2024

Wonderful work. Just took so long. I lost a month of paying for my loan. More

by mariaquinones706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Aboid
Report | Print
Oct 12, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 01, 2024

Frank was such a big help! He was patient and listened to my preferences to help me find the right car for me. Thank you Frank! More

by leilajudeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Castro
Report | Print
Oct 04, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hi Leilajudeh, we're happy to hear you had such a positive experience with Frank! Feel free to reach out to us if you need anything. Have a wonderful day.

October 01, 2024

The service was really great and the car came back spotless. Thank you to the Ganley family. More

by stellavedrody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was for service and her name was Laura and I don’t know the gentleman’s name.
Report | Print
Oct 04, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hi Stellavedrody, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Lincoln Middleburg Heights! Feel free to reach out to us if you need anything. Have a wonderful day.

September 20, 2024

The staff is always courteous. Never a problem getting a repair done. Love their service department. More

by Beamerlp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anette
Report | Print
Sep 22, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Lincoln Middleburg Heights! Feel free to reach out to us if you need anything. Have a wonderful day.

September 20, 2024

Service was done efficiently and at a fair cost. I bought the vehicle elsewhere, but I was treated as if I was a longstanding customer. Highly recommended! More

by GUMBOHEAD47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Yuncker
Report | Print
Sep 22, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Lincoln Middleburg Heights.

September 18, 2024

Easy to schedule my appointment. Drop off was super convenient. My car was ready BEFORE my appointment time! More

by sarahhouse45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Waldrop, Mike Mays, Eric Mercier
Report | Print
Sep 21, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 16, 2024

Service people could be more friendly and more helpful. Took 2 days for a oil change and tire rotation and to repair a tire More

by Sept019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Moyal, Eric Mercier
Report | Print
Sep 20, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you for letting us know how we are doing. We have shared your concerns with our service staff so we may better ourselves. Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 16, 2024

It is the best dealership around it has the best sales people to work with More

by Big/time1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hern, Eric Mercier
Report | Print
Sep 20, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2024

I’m always impressed with the courtesy of all the staff. They go above and beyond! More

by cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Cook
Report | Print
Aug 09, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Aug 09, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hi Cindy, we're so glad that we were able to go above and beyond! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 26, 2024

Too my car in for body work. Jerry and his team were fantastic and very helpful More

by jhas51483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body work
Report | Print
Jul 27, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Lincoln Middleburg Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

1
2
3
...
24