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Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

4.7
241 Reviews

6930 Pearl Rd

Middleburg Heights, OH

44130

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Showing 241 reviews

September 10, 2019

Auto purchase Purchae was easy, negotiable and without pressure. Our salesman was very knowledgeable and easy to work with. He made our purchase painless. I would h More

by Kare4You
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Moyal, Eric Mercier
Sep 11, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you very much! That is fantastic to hear! Enjoy your new vehicle and stop in and say hello soon!

September 09, 2019

I like the convenience of the valet service. They are always The dealership is very friendly and trustworthy. They make sure you have transportation if you have to leave your car and the valet service is great. More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Waldrop
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Cindy. We love going the extra mile.

September 04, 2019

Highly satisfied! Mr Probala made my car buying experience smooth and easy! My 2018 Dodge Challenger is a really nice and I’m very satisfied, I will do business with Mi More

by Kraig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Probala
Sep 06, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Kraig! We are very happy to hear you like your new Challenger. Your satisfaction is our goal. Enjoy!

August 29, 2019

Stress free Mike was very helpful and made my experience the most stress free when it comes to buying a car!!! He worked with my work schedule and kept me updated More

by Michelle123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Probala
Sep 04, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Michelle!!! Your time is important. Your experience should revolve around what works best for you. We are happy to know that Mike did just that for you. Enjoy your new vehicle.

August 28, 2019

The best car buying experience I’ve ever had Mike was amazing!!! He definitely made car buying easy under my stressful circumstances. He took the time and made sure I understood everything and I More

by Nurseneff0112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Probala
Aug 28, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you! Buying a vehicle can be stressful in itself. We are happy to have made this a nice experience for you (and your daughter).

August 26, 2019

Very knowledgeable and friendly. Mike and Jim went over and Mike and Jim went over and above to make sure I got the vehicle I wanted and could afford. I would recommend this dealership and these gentlemen to an More

by carguy now
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Waldrop, Mike Mays
Aug 27, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

We are so very happy you had such a nice experience with Mike and Jim. Thank you for taking the time to let us know.

August 19, 2019

Professional and friendly. Most of my inquiry I had was already covered without asking. All remaining questions asked were answered adequately with clarity. I felt comfortable t More

by bhshumate1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Probala, Carol Kraley, Randy Nock
Aug 20, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank Mr. Shumate. We were happy to assist your vehicle purchase. We know it was an important decision and we are glad you felt so comfortable. Enjoy your new car!

August 18, 2019

Amazing Customer Service and Sales Mike at Ganley Lincoln was the most awesome car salesperson we've ever worked with! To say that he worked a miracle getting us an affordable vehicle a More

by Staci Marshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Probala
Aug 19, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Staci! We are happy to hear from you. We pride ourselves on making the car buying process easy for our customer. We have a great auto-financing program. Enjoy your new vehicle!

August 13, 2019

Great continued service We are replete customers because of the quality ofthe vehicles and prompt service we receive. Everyone is professional and helpful. John Hern goes abo More

by Sammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hern, Eric Mercier
Aug 13, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Sammy! We always strive to make sure our customers have a 5-star experience! It gives us great pleasure knowing your time with John Hern was just that...5 Stars! We hope you stop by sometime to let us know how you are enjoying your new vehicle!

August 13, 2019

Helped in a pinch! Laura is service department got me in on really short notice, so I could get car serviced before I went on a trip. Kelly, service advisor, got car i More

by Pjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly, laura, service department, Steven Moyal
Aug 19, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you PJS. Your time is valuable and we all work together to ensure your needs are met and your car serviced at a time convenient for you!

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