Ken Ganley Lincoln Middleburg Heights

No pressure sales, knowledgeable staff and excellent service. The overall purchase process was very efficient including providing info about vehicles. The sale staff thoroughly explained all features in service. The overall purchase process was very efficient including providing info about vehicles. The sale staff thoroughly explained all features including initial “settings”. More

dealer confidence I have been a customer of Ganley Lincoln since they took ownership of this location and have total confidence in the entire staff! Service is outstand I have been a customer of Ganley Lincoln since they took ownership of this location and have total confidence in the entire staff! Service is outstanding, Personal relationships are outstanding, and my confidence in their reliability is outstanding.------Len Blasko More

Happy I needed help with my heater and a light bulb. They found my heater needed more anti-freeze and they put it in. The light Bulb was replaced. I needed help with my heater and a light bulb. They found my heater needed more anti-freeze and they put it in. The light Bulb was replaced. More

The dealership was easy to work with on the sale. They have been great servicing my prior nanigator and I expect nothing less on my 2019 black label navigator. My salesman Rich Janosik was thorough in eve have been great servicing my prior nanigator and I expect nothing less on my 2019 black label navigator. My salesman Rich Janosik was thorough in every aspect of the purchase to my introduction to vehicle function! More

Attentive personnel and comfortable surroundings Every person I've talked with stops to talk over my needs or answers my questions with attention. We have never felt like they don't have time for ou Every person I've talked with stops to talk over my needs or answers my questions with attention. We have never felt like they don't have time for our concerns. Service is great! More

Excellent Service I bought my car here and take my car here for service even after the warranty has expired. They are honest and don't charge you for what you don't n I bought my car here and take my car here for service even after the warranty has expired. They are honest and don't charge you for what you don't need. The service reps are great. I usually have Laura, but this time, I got Kelly and I was pleasantly surprised with her attention to detail. More

Outstanding work by Fred Aboid Fred Aboid is the absolute finest person I have ever worked with at any dealership. He listens to his customer. He is knowledgeable, helpful, and an Fred Aboid is the absolute finest person I have ever worked with at any dealership. He listens to his customer. He is knowledgeable, helpful, and answered all questions. He showed that he actually cares about the customer. From this day forward I would never shop for a vehicle anywhere else. Thank you Fred More

Great service I took my car in for a safety recall & broken door latch. They had the parts in stock & were able complete the work within 1 day. I was out of town & I took my car in for a safety recall & broken door latch. They had the parts in stock & were able complete the work within 1 day. I was out of town & let me pickup once I returned More

Excellent Service - Great Mike was very helpful, and polite - and top notch employee for Lincoln to have. Everyone was excellent. Great SUV and great people work at this loca Mike was very helpful, and polite - and top notch employee for Lincoln to have. Everyone was excellent. Great SUV and great people work at this location. More

Great service. Needed tires and was given quote which matched Goodyear.price and quality was explained and a good selection of tires were made available. Thanks Laur Needed tires and was given quote which matched Goodyear.price and quality was explained and a good selection of tires were made available. Thanks Laura More