Ken Ganley Lincoln Middleburg Heights

Great service Recommended service was done on my 2017 Lincoln MKX. Service advisor was great. Provided a loaner while car was in service. Job was done well on a ti Recommended service was done on my 2017 Lincoln MKX. Service advisor was great. Provided a loaner while car was in service. Job was done well on a timely manner. No issues afterwords. More

Easy, no pressure service Ganley Lincoln is my favorite service center because of the people. They don't pressure you into anything.They give you the facts about your car and g Ganley Lincoln is my favorite service center because of the people. They don't pressure you into anything.They give you the facts about your car and good advice. I trust them. More

These people make car buying an enjoyable experience Have leased cars from Jim Waldrop for over 15 years. He treats you like your order is the only one he has. He knows the system inside and out and work Have leased cars from Jim Waldrop for over 15 years. He treats you like your order is the only one he has. He knows the system inside and out and works to get you the best deal. Upon delivery Jim was out and Frank filled in, sat with me for an hour making sure I understood all the electronics and helped me set up the car. Worked with Eric on the financials, he took his time and made sure I understood the the documents. Nice job all. (ps, the service department is just as good) More

Ganley runs a smmoth operation Been dealing with Jim Waldrop for years for multiple purchases. He and the dealership always make the process easy, commitments are kept and if there Been dealing with Jim Waldrop for years for multiple purchases. He and the dealership always make the process easy, commitments are kept and if there is a problem, they make it right. More

Recently leased from Ganley Lincoln. Everything was first rate. Will definitely work with them again. Frankie Greene took all the stress out of the leasing process. rate. Will definitely work with them again. Frankie Greene took all the stress out of the leasing process. More

While driving my car I blew a tire,I called Ganley Talked to John he told them I was coming and he would check on my tire in stock. to John he told them I was coming and he would check on my tire in stock. More

This is my first Lincoln vehicle. I have to say it was a pleasant experience. Very professional sales staff and knowledgeable. Everything was done at a high level. My sales rep Ed, was most gracious as well pleasant experience. Very professional sales staff and knowledgeable. Everything was done at a high level. My sales rep Ed, was most gracious as well. When Ed went on to explain the Lincoln Concierge and way, all I know is I should have dove this sooner. I know I’m going to be pampered! More

Great customer service! John Hern at Ganley Lincoln is knowledgeable. He makes purchasing a pleasant experience! He goes the extra steps to help set up phone, app, remote John Hern at Ganley Lincoln is knowledgeable. He makes purchasing a pleasant experience! He goes the extra steps to help set up phone, app, remote & settings. Financing paperwork went smoothly with Eric. More

very good great service I live about three hundred miles away it all when like clock work. delivered right to my drive way at the appointed time. the salesman E great service I live about three hundred miles away it all when like clock work. delivered right to my drive way at the appointed time. the salesman Ed McElhaney was a great guy to do business with . I am waiting on title and other paper work feel sure it will be the same great service More

Excellent! Excellent service tailored to all the customer's needs. Picked up my vehicle at my place of work and delivered it back to me in a couple hours. SOOO Excellent service tailored to all the customer's needs. Picked up my vehicle at my place of work and delivered it back to me in a couple hours. SOOO easy to do business with them! More