Ken Ganley Lincoln Middleburg Heights

Heather at service absolutely a great pleasure to work with great service five star service with great service five star service More

Ken Ganley is all around simply the best from the sales department and possible even more importantly to the service department. I had my AVIATOR in to take care of the recalls and a full check up (oil ch department and possible even more importantly to the service department. I had my AVIATOR in to take care of the recalls and a full check up (oil change, filters etc.) All the people in service, from Laura Cook who coordinated the appointment where all the recalls could be taken care of in one visit to Annette Konrad who oversaw my appointment and kept me informed. There is no better dealership that ensures the completeness and quality of work provided in its service department. THANK YOU LAURA, ANNETTE and the ENTIRE KEN GANLEY DELEARSHIP FAMILY! More

Very caring and friendly staff. Exemplary customer service. Would highly recommend this dealership to others. Exemplary customer service. Would highly recommend this dealership to others. More

Always fixed correctly. Very friendly and explains the issues clearly Never have to question the work or worry about it failing. Very friendly and explains the issues clearly Never have to question the work or worry about it failing. More

The salesman was very polite, friendly and knowledgeable about the vehicle I purchased. This is the third vehicle I purchased from Ganley Lincoln. . about the vehicle I purchased. This is the third vehicle I purchased from Ganley Lincoln. . More

We have purchased many cars over the years because we have trust in the dealership and specifically John Hern. Hr has outstanding customer services skills and always looks out for our best interests. have trust in the dealership and specifically John Hern. Hr has outstanding customer services skills and always looks out for our best interests. More

This dealer is excellent when it comes to customer service and keeping its promises.Heather was outstanding service and keeping its promises.Heather was outstanding More

It's a great dealership to deal with from sales to repairs. Always courteous, caring, and professional service. I am treated with respect and enjoy my visits. repairs. Always courteous, caring, and professional service. I am treated with respect and enjoy my visits. More

I've been getting my Lincolns from Ken Ganley Lincoln for over 20 years and they continue to improve their professionalism in sales and service. I highly recomend Ken Ganley for your next Lincoln! over 20 years and they continue to improve their professionalism in sales and service. I highly recomend Ken Ganley for your next Lincoln! More

An "Incredible Team Effort" by Heather, Laura & Victoria (alphabetical order... don't read anything else into it)!!! Received with smiles as always... treated with kindness and a timely visit (Thanks techn (alphabetical order... don't read anything else into it)!!! Received with smiles as always... treated with kindness and a timely visit (Thanks technicians & Car cleaners!) with the only drawback being Judge Judy(???) in the very comfortable wating area !!! Happy to see Jim walk through for a nice visit and talk! Thanks to ALL !!!!!!!!!!!!!!!!!! More