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Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

Overview
Reviews
Vehicles
4.7
277 Reviews
Call Dealership (440) 499-6871

6930 Pearl Rd

Middleburg Heights, OH

44130

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Showing 277 reviews

October 08, 2025

It's a great dealership to deal with from sales to repairs. Always courteous, caring, and professional service. I am treated with respect and enjoy my visits. More

by benedictdifranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura and Annette, Fred Aboid, Mike Mays
Report | Print
October 05, 2025

An "Incredible Team Effort" by Heather, Laura & Victoria (alphabetical order... don't read anything else into it)!!! Received with smiles as always... treated with kindness and a timely visit (Thanks techn More

by Chuckies By Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, Laura & Victoria, Jim Waldrop
Report | Print
September 26, 2025

I took my car to the collision garage. The work was done quickly. Rose at the service counter was very pleasant. More

by sueshanks54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
Report | Print
Oct 01, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2025

Well done. At least 15 words At least 15 words At least 15 words At More

by Explorer21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette
Report | Print
Sep 11, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 08, 2025

They did a great job with my truck fixing the tailgate and painting the tailgate.i was very much pleased. More

by francisco122858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone was very pleasant to talk to and work with
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Sep 12, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2025

Annette and Laura in their service department are the best people I have ever dealt with when I go to this dealership. Go above and beyond every time I go there. Pleasure to work with! More

by dtackla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette and Laura, Ron Courey Jr., Jim Waldrop, Fred Aboid, John Hern
Report | Print
Sep 08, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 24, 2025

Had a great experience from start to finish! Our salesperson Randy was helpful through a difficult situation we’ve never faced before…!!!! More

by wesjjlm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Nock, Andrew Blank
Report | Print
Aug 27, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Lincoln Middleburg Heights! Thanks again for your business! Take care!

Aug 27, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2025

The Staff Is Excellent And Sell Person Fred Great Customer Service The Best There's No Better Dealership In All Greater Cleveland More

by Terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred
Report | Print
Aug 22, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi Terry, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Lincoln Middleburg Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 23, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello Terry, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2025

Good service but difficult to get a booking in reasonable time. They are always weeks out. More

by Jenningsmagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service consultant
Report | Print
Aug 26, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Lincoln Middleburg Heights did not meet your expectations. We are sorry you did not get an appointment sooner. Please accept our apologies. We have passed on your experience to our Service Manager. Thank you again for your feedback. It helps us to get even better.

July 31, 2025

Very happy with the service on my car. Heather and Tim did a great job. The problem was fixed quickly and my car is back to running great! More

by rkelley818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather and Tom
Report | Print
Aug 02, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Lincoln Middleburg Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

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