
Ken Ganley Lincoln Middleburg Heights
Middleburg Heights, OH
Filter Reviews by Keyword
By Type
Showing 260 reviews
Outstanding service, professional, courtesy, very patient with education of features on new lease and would not hesitate to recommend dealership with education of features on new lease and would not hesitate to recommend dealership More
The facilities are first class. The entire staff are friendly and knowledgeable. The service writers are the best I’ve ever worked with. Top shelf dealership. The entire staff are friendly and knowledgeable. The service writers are the best I’ve ever worked with. Top shelf dealership. More
I recently had my 2022 Aviator oil changed at Ken Ganley Lincoln. Heather was my concierge in making the appointment and taking care of my service on the day that I brought it in. She was professional and a Lincoln. Heather was my concierge in making the appointment and taking care of my service on the day that I brought it in. She was professional and a pleasure to deal with and was right on with how long the service appointment would take. More
Only reason it isn’t 5 stars is because of a mix up in getting new vehicle ready for pick up. This occurred in the detailing area. Our salesman handled it all professionally. It cost extra time for us to getting new vehicle ready for pick up. This occurred in the detailing area. Our salesman handled it all professionally. It cost extra time for us to complete the sale but all was well in the end. Everyone at the dealership was pleasant & helpful. More