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Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

4.7
239 Reviews

6930 Pearl Rd

Middleburg Heights, OH

44130

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Showing 239 reviews

December 03, 2024

Easy to deal with professional and friendly. The experience was quick and painless. Very pleasant. More

by dbalcer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hern
Dec 05, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 03, 2024

Great customer service. Jack made sure my car was fixed right. The result was great. I would recommend this place to anyone without hesitation. More

by Alfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack paletta
Dec 05, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hi Alfred, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

I came in for an oil change, let me first say that I have a really busy schedule, and when I called they got me in on the same day. I had 13,000 points and I chased my points in and my $85.00 dollar oil More

by garciaonyx118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Courey Jr.
Nov 27, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2024

As I have previously stated, between Laura & Annette, Ganley Lincoln Middleburg Hts are most fortuitous to have them representing this dealership as the patience, understanding, knowledge and kindness is More

by KATHYFURZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura, Annette, Frankie Greene, John Hern
Nov 22, 2024 -

KATHYFURZ responded

As I havepreviously stated, between Laura & Annette, Ganley Lincoln Middleburg Hts are most fortuitous to have them representing this dealership as the patience, understanding, knowledge is 'going beyond the mile' in exemplary customer service and PR. May their dignity & respect come back to them many fold, as in 'Pay It Forward'.

Nov 25, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Lincoln Middleburg Heights! We hope you have a great day!

November 19, 2024

They have good people & work very well ‘I want to refer my friend and relatives to there thank More

by prithi.chhetri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Courey Jr., Fred Aboid, John Hern, Mike Mays, Steven Moyal, Mike Probala, Jeff Stacey, Frank Castro, Tim Kelley, Andrew Blank
Nov 21, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, thank you so much for the positive review! We hope you have a great day!

November 15, 2024

The staff at Ken Ganley were incredibly professional. I felt no pressure to purchase my new Corsair but the car basically old Itself. The salesman who worked with me, Mike Mays, made the transaction eas More

by jhutchi1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Mays, Steven Moyal
Nov 18, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Lincoln Middleburg Heights. We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

They always have been loyal and trustworthy to me. I have never had a problem with them More

by Darla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Nov 18, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hi Darla, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2024

Idk why this has to be 15 words minimum but yeah great overall experience here. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Moyal
Nov 13, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hi Mike, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 14, 2024

Nice atmosphere, friendly staff, I believe requested work is honestly needed. Waiting area is comfortable. More

by Rmyers44130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mays
Oct 18, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 08, 2024

Extremely helpful and professional. They fixed my grandson ‘s 2010 MKZ power steering vibration and scrapping sound issue. Keeping him safe while attending college and occasional trip More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Oct 13, 2024 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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