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Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

4.7
253 Reviews

6930 Pearl Rd

Middleburg Heights, OH

44130

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Showing 253 reviews

March 31, 2025

Everyone was very nice! Fred, Jeff & Traci took care of everything and answered all questions. More

by Holloway.tracy3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Aboid, Jeff Stacey
March 30, 2025

Great job thank you so very much I appreciate everything . I appreciate the professionalism by the staff. More

by lmvanyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Moyal
Mar 30, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2025

Great sales and a pleasure to deal with. Would purchase from this dealer in the future. More

by Link2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Waldrop, John Hern
March 24, 2025

Bought a certified used car Ken Ganley Lincoln. It was a great experience. It was for my 83-year-old mother and Scott and Tim made it so easy. She left so excited about the car. Tim was very pati More

by kendraslane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan in financing , Tim Kelley
Mar 27, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 27, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Lincoln Middleburg Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2025

I was treated with care and respect through out the whole process! I certainly would come back again. 5/5 stars! More

by jgreene1120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Aboid, Jeff Stacey, Frank Castro
Mar 23, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

Jeff and Tracy were amazing! The best experience I have ever had purchasing a car from a dealership! Very friendly and informative! Definitely recommend More

by Jacquelinentorres92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy, Jeff Stacey
Mar 09, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 04, 2025

I had a very great experience at Ganley Lincoln! Everyone was friendly and helpful. Jim, Tim Kelly, and Scott Turney offered red carpet customer service! I highly recommend this dealership to all my More

by Kat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Turney , Jim Waldrop, Tim Kelley
Mar 09, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello Kat, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 26, 2025

Ken Ganley Lincoln in Middleburg Heights is the only place I would do business with for the Lincoln brand in the Greater Cleveland Area. I was initially trying to buy my first Lincoln (had been a loy More

by chaught
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mays
Feb 28, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi Chaught, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

Great vibes, good energy. Definitely enjoyed the experience. Were professional, prompt, and on top off their work. More

by Surroundingschange
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Stacey
Feb 28, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2025

I asked for my old parts and was told that I would have to buy them back. I already paid for the pairs once why should I have to pay again? No other repair shop charges their customers for their old parts. More

by Ykimber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette
Feb 28, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Ykimber, thank you for taking the time to leave us feedback about your experience with us. The parts had core charges on them - meaning Lincoln/Ford charges us to make sure they receive their parts back. So we have to charge for their core parts. If they don't have cores we would not charge you. You can call John Polt, Service Manager at 440-845-6000. He will be happy to answer any other questions you may have about core parts.

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