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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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June 07, 2021

Professional helpful service. I took my car in for honest evaluation of the problem and that is what I got. I fee comfortable taking my car here for service. More

by jnjlyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley
Jun 07, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the positive review and for trusting the Friendly Kia team with your vehicle care! We wish you safe travels and hope to see you again soon!

June 07, 2021

Took talking to several different people to get the issues with my new car fixed. Hoping to next time give them a 5 star rating instead. More

by mgpeaslee
Recommend Dealer
Yes
Employees Worked With
Todd Englehart
Jun 08, 2021 -

Ken Ganley Kia of New Port Richey responded

We appreciate your patience throughout this process and will certainly use your feedback as an opportunity to improve. Thank you for trusting us with your vehicle! We look forward to providing a five-star experience in the future.

June 07, 2021

Todie is amazing he and the rest of the staff go above and beyond. We are very greatful for all that everyone does for us friendly kia. More

by LANDOLORI525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Mullis, John Gilliss, Joe Slater, Todd Englehart
Jun 07, 2021 -

Ken Ganley Kia of New Port Richey responded

It makes our day to hear that our team went "above and beyond" to assist you. Thank you so much for posting a review and giving a shout=out to Todd! We look forward to assisting you next time at Friendly Kia.

June 04, 2021

I took my car in for a recall. It was fast and the employees where courteous and the work was done in a timely manner. More

by CAROLANNIE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley
Jun 07, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Friendly Kia, and if you ever need anything else, don't hesitate to come back and see us again!

June 02, 2021

People at Kia are a friendly group. My assistant was courteous and on time. The only complaint I have is the seating arrangement iss very uncomfortable. Please change the chairs. More

by szap31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley, Harry Parmar, Gene Byrd, Matt Parker, Michael Miley, Janee Powell-Tavares, Todd Englehart
Jun 02, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Friendly Kia team. We appreciate your feedback and will be sure to keep it in mind moving forward. Safe travels!

June 02, 2021

I am a very long time customer and have always appreciated how John runs the dealership. My present service adviser Matt is top of the line in all respects. Had to go in today due to a flat. The s More

by tlangone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parker
Jun 03, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us this review and feedback. We are grateful for your longtime business here, and we will certainly let John and Matt know that you appreciate their help. We look forward to the next opportunity to impress you!

June 01, 2021

I love this dealership! Everybody is courteous and very professional. I never have to wait very long either. I will continue to visit Friendly Kia whenever I need service. More

by VALS4CON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janee Powell-Tavares
Jun 01, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Friendly Kia team. Drive safely, and we hope to see you back!

June 01, 2021

The kia staff was Friendly, helpful, respectful staff. I Was very satisfied with the service and maintenance to my vehicle. I Would recommend to my friends and family. More

by angelagnns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David vargas, Gene Byrd
Jun 01, 2021 -

Ken Ganley Kia of New Port Richey responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thanks for choosing Friendly Kia. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Safe travels!

June 01, 2021

Takes too long for an oil change and tire rotation. And the price seems high compared to other places that provide the same types of services. More

by samcurtis3526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley
Jun 07, 2021 -

Ken Ganley Kia of New Port Richey responded

I'm sorry to see this feedback, Sam. We strive to provide timely service and five-star care. I will speak with my team to find out what caused these delays, and I hope we have another chance to impress you. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

May 31, 2021

Mr Vargas did an outstanding job helping me Rodents Mr Vargas did an outstanding job helping me Rodents damaged my engine wiring and Vargas quickly unidentified the problem and had the repairs quickl More

by bobmcgough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vargas
Jun 01, 2021 -

Ken Ganley Kia of New Port Richey responded

Bob, we're so glad we could help with the wiring issue in your vehicle - it is truly our pleasure to assist you. Thank you and safe travels, from all of us here at Friendly Kia!

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