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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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June 09, 2021

Had tires, breaks, alignment, recently done and Harry ( maintenance ) took care of me and I have to say he was upfront and informative, had car ready as predicted. I am basically very happy with thorough a More

by hectorlnieves42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jun 09, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review, Hector! We appreciate your support and are happy to hear that you had such a successful experience working with Harry and the Friendly Kia team. Drive safely, and we hope to see you back next time!

June 08, 2021

Great dealership that treats you like family, great value for your money, I bought 3 cars and there service department is excellent I would recommend this dealership to my best friend 😀 More

by mikethebarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kipping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miley
Jun 08, 2021 -

Ken Ganley Kia of New Port Richey responded

Mike, we are so grateful for your continued business and your confidence in our team! Thank you from all of us at Friendly Kia, we look forward to welcoming you back for your next visit.

June 08, 2021

very thorough to my knowledge. last time a problem and was addresses right away. knly 2 experiences with service since pandemic. cant say much more at this time More

by vlshack0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
Jun 08, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such successful service experiences working with the Friendly Kia team. Drive safely, and we hope to earn your business again down the road!

June 08, 2021

Had to program and cut new key fob. ToddEE was excellent. Best service ever. On time and very professional. Car was detailed to perfection. Wash and clean inside part of Friendly Kia lifetime service. Thank More

by CAPTHOWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sizemore, Carl Joyner, Neil Tenn, Todd Englehart, Tony Delgado
Jun 08, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Friendly Kia! We are thrilled to hear Todd provided outstanding service during your visit. Have a great day and safe travels!

June 08, 2021

The rep was courteous and informative. They had my vehicle fixed within the allotted time I had. The rep kept me informed as the work was progressing. This was fixed under warranty. More

by bsandra219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vargas Jr
Jun 08, 2021 -

Ken Ganley Kia of New Port Richey responded

This is exactly the feedback we hope to see. Thank you for choosing Friendly Kia for your repairs! We are grateful to have you as a customer and hope to see you down the road.

June 08, 2021

The service provider did not keep me apprised an updated of the work and when it would be completed in a timely manner. Also the service provider made some inappropriate comments during my discussion with h More

by Dooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harry Parmar, Gene Byrd
Jun 25, 2021 -

Ken Ganley Kia of New Port Richey responded

This review is disappointing to read. I expect the highest level of service from my team, and I sincerely apologize that this was not better reflected in your time working with us. I assure you that I will look into your situation immediately to see that this feedback is properly addressed. If there is anything more I can do to assist you or improve your visit, please do not hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

June 07, 2021

Set an appt for my first oil change. Got there they got me in quick and fast. They have a nice waiting room if you’re waiting for your car. They had complementary snacks and drinks. More

by ladylola03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Byrd
Jun 07, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Friendly Kia, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

June 07, 2021

Totally outstanding service!! Went in for a recall and I received my sportage back 15 minutes earlier than promised. My sportage was clean and looked brand new again. Kennon Ben and Desiree treat you like f More

by BMENTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley
Jun 07, 2021 -

Ken Ganley Kia of New Port Richey responded

Your review fills us with pride! We strive to provide exceptional service to each of our guests, and we are thrilled we hit the mark. We will certainly let Kennon and Desiree know you appreciated their assistance while having your Kia Sportage serviced. Take care and thanks for choosing Friendly Kia!

June 07, 2021

I was very pleased with Friendly Kia in New Port Richey Fl. Everyone was helpful and did a great job. I will use them again More

by vandenbergbeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley, Vince Angelotti, Harry Parmar
Jun 07, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Friendly Kia team. Drive safely, and we hope to see you again down the road!

Jun 07, 2021 -

vandenbergbeth responded

We are very pleased and happy with Friendly Kia. They are the best with service. Always letting us know what needs attention. And their sales team is helpful. We will continue to support Friendly Kia with service and buying new cars.

June 07, 2021

I came in with an emergency, both headlights were outThe I came in with an emergency, both headlights were out The headlights and brakes were fixed in about 2.5 hours. Everything is working and I had to or More

by fischersj15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley, Harry Parmar, Gene Byrd, Matt Parker, Michael Miley, Janee Powell-Tavares, Todd Englehart
Jun 07, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We appreciate your support and are thrilled to hear that the Friendly Kia team was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you again down the road!

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