Ken Ganley Kia of New Port Richey - Service Center

Good job on fixing my car But For me It was kind of pricey Turned out to be Expensive . But all and all Service Good .. And Matt Parker Was Great !!! pricey Turned out to be Expensive . But all and all Service Good .. And Matt Parker Was Great !!! More

Did a pretty good job on working the car. After retrieve my car I've had no problems. They left the car very clean when I retrieve it. my car I've had no problems. They left the car very clean when I retrieve it. More

Friendly Kia fit us in without an appointment on a busy Saturday. They did our first service in a timely manner and did not charge us because this was our first service. Saturday. They did our first service in a timely manner and did not charge us because this was our first service. More

I had a very pleasant visit waiting on getting my oil change. The people were friendly and very knowledgeable. They let me know a time my car would be done and it was. change. The people were friendly and very knowledgeable. They let me know a time my car would be done and it was. More

Service Rep, Toddy, was great and accomodating... I asked several technical questions and Toddy intro'd me to the service tech who explained in detail what was being replaced an how it worked... Thank You several technical questions and Toddy intro'd me to the service tech who explained in detail what was being replaced an how it worked... Thank You More

Great service everyone was very nice and polite they were all very helpful and knowledgeable thank you friendly kia for all your hard work and service all very helpful and knowledgeable thank you friendly kia for all your hard work and service More

My experience with the Kia Dealership was terrible. Kia had my car from May 14, 2021 until May 22, 2021, when I finally picked it up. At this time the car had to be jumped started again. I was told twi had my car from May 14, 2021 until May 22, 2021, when I finally picked it up. At this time the car had to be jumped started again. I was told twice that my car was ready and when I went to pick it up the car wouldn't start. This was the first time they called and said the car was ready. Then I got a call from David saying the car was ready again. When I got there they could not find the car. David had to ask the mechanic where was the car. While the mechanic was looking for the car, David told me that they were starting the car every day for 4 days. When the car was found, they had a hard time starting the car. If they could not find the car, how could they have been starting it. This tells me that they were not starting it at all. Also the car was filthy in and out. It was not prepared to be picked up. David said that they had to call the corporate office for Kia to find out how to fix the problem. The corporate office said that they were baffled and could not help with the repair. When I arrived home and put the Kia in my garage for overnight. The next morning I went to start the Kia and it was dead again. I had to have the car towed to a local shop and they kept the car for two days and it was fixed finally. This incident with Kia put a very bad impression on me. I thought I would purchase another Kia by trading in my Anamti but with the experience I went through, I feel if corporate cannot fix their own cars, I would not likely buy another one. I lost all my trust in Kia. P.S. The dealership charged me $321.00 on my first visit and the car was not fixed. For the past 12 years I have been enjoying my Kia Amanti and I am very proud of it. People who see me in the car give me wonderful compliments of how beautiful the car is. This is just a brief story about what happened with the repair of my Kia at the dealership in New Port Richey, Florida. More

Everything went smoothly, on time and out earlier than expected I was impressed with how organized everything was from beginning to end even receiving text to remind me thanks expected I was impressed with how organized everything was from beginning to end even receiving text to remind me thanks More

Friendly KIA is certainly named appropriately. Friendly staff and keeps you informed. Good service with reasonable prices. Timely and efficient. I would recommend this place as the place to keep you staff and keeps you informed. Good service with reasonable prices. Timely and efficient. I would recommend this place as the place to keep your car in service. More

With friendly, quick, and informative service I don't understand why you would go anywhere else to have your vehicle looked at. I've always enjoyed going to them understand why you would go anywhere else to have your vehicle looked at. I've always enjoyed going to them More