Ken Ganley Kia of New Port Richey - Service Center

THE SERVICE ADVISORS AT THIS DEALERSHIP SHOULD ALL BE FIRED! THEY'RE ALL RUDE AND MEAN AND STUPID AND LAZY!!!!!!!!!!!!!!!!!!!!!! THIS DEALERSHIP HAS THE WORST SERVICE ADVISORS IN THE WHOLE WORLD!!!!! FIRED! THEY'RE ALL RUDE AND MEAN AND STUPID AND LAZY!!!!!!!!!!!!!!!!!!!!!! THIS DEALERSHIP HAS THE WORST SERVICE ADVISORS IN THE WHOLE WORLD!!!!! I HATE THEM 100% AND WILL NEVER TAKE MY KIA FORTE THERE FOR SERVICE AGAIN!!! THEY ALL SHOULD BE FIRED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THEIR SERVICE DEPARTMENT IN THE OFFICE TOTALLY SUCKS!!!!!!!!!!!! More

Ganley Kia has been helpful in resolving my recall problem. It has taken longer than I anticipated but I was recovering from shoulder surgery and didn’t miss not having my car. However, when my wife problem. It has taken longer than I anticipated but I was recovering from shoulder surgery and didn’t miss not having my car. However, when my wife went to collect the car, she hadn’t driven two miles when something fell off the bottom of the car. She took it straight back to the dealership and now it will be another 4-5 day before I get the car back. Frustrating to be sure. I’m sure I’ll be pleased with the results when I get my car back! More

Everyone was friendly and very helpful. Service was handled very professionally and in a timely manner. Would recommend their service department Service was handled very professionally and in a timely manner. Would recommend their service department More

The dealership is great. The software for requesting roadside assistance is lacking a place for a gate code. There was confusion when I texted the gate code back to the 800 n The software for requesting roadside assistance is lacking a place for a gate code. There was confusion when I texted the gate code back to the 800 number instead of to the driver. More

Car Wash SUCKS, 49. 99 to patch a tire! Everywhere else in the USA, 29.99! Dealerships are a big joke and ripoff! I'll go to elsewhere from now on! KEN GANLEY KIA SUCKS! 99 to patch a tire! Everywhere else in the USA, 29.99! Dealerships are a big joke and ripoff! I'll go to elsewhere from now on! KEN GANLEY KIA SUCKS! More

Called same day and got my cars LOF and rotate done quickly. Harry did a good job with communication on other items. quickly. Harry did a good job with communication on other items. More

Always excellent Efficient knowledgeable Professional Clean and comfortable Service people Great and Daniel Almeida Service Adviser very helpful in explaining and answering questions Thank you Clean and comfortable Service people Great and Daniel Almeida Service Adviser very helpful in explaining and answering questions Thank you Appointment on time and service completed on time. Car clean More

Good service! Got in on time and waited as expected. They took care of maintenance needs! And kept me informed. Got in on time and waited as expected. They took care of maintenance needs! And kept me informed. More

Took my car to this dealership for an oil change and Brad helped me and did an amazing work. He also fixed 4 recalls that my car had that I was not aware of. He is very knowledgeable and polite. I would reco helped me and did an amazing work. He also fixed 4 recalls that my car had that I was not aware of. He is very knowledgeable and polite. I would recommend him and this dealership to anyone I know. Thank you so much! More

The staff is always on and courteous. They are always straightforward and knowledgeable about their craft. Excellent customer service! They are always straightforward and knowledgeable about their craft. Excellent customer service! More