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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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April 05, 2018

Amazing! Super friendly staff that really helped me out and even took me at 5 (time the service station closes) for an emergency tire change. I never have a ba More

by SNIXERDOODLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your kind. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

March 20, 2018

Going the extra mile My Kia was due for an oil change and drivers side mirror inop as well as a service recall. I received a loaner and unfortunately will have to wait fe More

by Skygirl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caroline
Mar 23, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611 |

March 19, 2018

VERY HAPPY WITH FRIENDLY KIA, HOPE TO PURCHASE A NEW 2019 VERY HAPPYWITHMY 2015 SORRENTO, JUST DID ANOTHER SERVICE CALL AT FRIENDKY KIA LAST WEEK. THANK YOU FOR GREAT SERVICE. HOPE GOOD LORD PURCHASE A NEW More

by Wingspaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VINCE NUMBER ONE SALES PERSON
Mar 21, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611 |

February 07, 2018

Good service, Good people The service is excellent and the people providing it are friendly as their name states. Make me feel like I belong, make me and my family as part of t More

by Maldonado Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
Feb 08, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611 |

January 31, 2018

Purchase/Service From the purchase of my Sorento (Willie Taylor) to the service experience from Michael, I was treated with respect and professionalism. My service pro More

by jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
January 10, 2018

Service Dept. at Friendly Kia is Excellent I traded in my Lexus RX 300 July 19th and purchased the Kia Sorento... I had my first maintenance yesterday as I hit 3014 miles... an appt was schedul More

by HappyKiaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry, Joey Tupper
Jan 10, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611

January 07, 2018

Good Service The service is always prompt and the facilities are always clean and comfortable. I am very happy with my Sorento. The 'Friendly' dealership has bee More

by jmiller47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 09, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611

January 04, 2018

Excellent service department Moved to this area in 2016, and, have had my wife's 2013 Sorento service several times at Friendly. Fortunately, have only needed regularly scheduled More

by Michael from Hudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Tupper
Jan 09, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the wonderful review, Michael! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611

October 04, 2017

Great work even when extremely busy And everyone was really nice despite all the chaos. My service agent Jose did a wonderful job when he got to me and my car was delivered to me complet More

by vinnieusn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, service agent.
Oct 05, 2017 -

Ken Ganley Kia of New Port Richey responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. We thank you for your time & consideration in writing this review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611

September 21, 2017

customer satisfaction Excellent service department, received follow up via email asking if I was satisfied with the work done.. Mike from the service department answered m More

by Norm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in the service dept as well as the gentleman who was at the front desk at the auto spa.
Oct 05, 2017 -

Ken Ganley Kia of New Port Richey responded

Norm, it's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611