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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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April 08, 2018

Repair work Harry helped us ,he was friendly and curtious, he took care of everything that needed to be done.Our wait time wasn’t real bad,and the car looked goo More

by twcmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Reviews like yours are truly a breath of fresh air! Harry is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 06, 2018

Very good service Fast and efficient service fast and efficient service. Service was done on time and done efficiently. Would recommend friendly Kia to everyone. Thank More

by RMHAMPSHIRE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keenan and Tom willson, Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 06, 2018

Car died. Turned out to be battery problem Always receive great service at this dealership. They always keep you informed and are very friendly. Problems are addressed with explanation and de More

by MARILEE.MILLS5948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to write this review. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 05, 2018

Service for Kia Soul This was the 2nd time that I have taken my Kia Soul in for routine service work. I have always been greeted by the friendly staff each time-----in a More

by dianahessonmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please come see us for any future needs. Thanks again! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 05, 2018

"Always Friendly" but slow Arrived at 9:15 for a 9:30 appointment ( oil change, a couple of visual checks & car wash ) and was out the door at 11:40... TWO hours to perform this More

by REGBAKER00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to write about your experience with us. I am happy to hear that our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 05, 2018

New key Fob programming I was truly impressed by the friendliness, professionalism, and individual attention the service personnel showed me during my visit. The 2 represent More

by scienceboy55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Eshleman, Arianna Langdon, and Tech Bryan Rothman
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate your input. I am glad to hear that you were impressed with the service we offer here at Friendly Kia. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 05, 2018

Professinal and expediant fast service with a feeling of true customer concern, clean comfortable lounge with refreshments, this type of atmosphere makes for a better relations More

by E8FIRSTSGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry, and Mr Schmidt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for taking the time to share your feedback with us! We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 05, 2018

Made appt for recall and oil change I gave a 1 rating because I made an appointment for engine recall and oil change, when I arrived they told me I had to go to Hyundai for the recall. N More

by POTESCOURTNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kegan
Jun 04, 2018 -

Ken Ganley Kia of New Port Richey responded

Customer satisfaction is one of our most important priorities and I am discouraged to learn you left our dealership disappointed. Apparently we have fallen short of our goals on your most recent service experience. If there is anything that our staff or I can do for you, please do not hesitate to reach out. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 05, 2018

good service Good service provided.................................quickly done ....in less time than predicted. Friendly smiles from everyone which is always anti More

by mallo.barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Friendly Kia's Service Department. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 05, 2018

Amazing service I went in for an oil change and found out I needed new filters and brakes, they were able to do the service right then. Service people were super nice More

by jeanineburch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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