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Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,225 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center
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April 26, 2018
Excellent service This dealership is very professional and will return your vehicle to you in excellent condition. They are friendly and very knowledgeable about the se This dealership is very professional and will return your vehicle to you in excellent condition. They are friendly and very knowledgeable about the service being done on your car. More
by KGSTITH
Verified CustomerEmployees Worked With
Christina Latimer
April 26, 2018
Fantastic Service I am very pleased with the support and care I receive from the team at Friendly Kia. Every time I have need to come in, every single Kia employee I d I am very pleased with the support and care I receive from the team at Friendly Kia. Every time I have need to come in, every single Kia employee I deal with has been incredibly courteous and super knowledgeable about my car giving me the feeling that I am dealing with the Best. More
by EANDERSON4
Employees Worked With
John Schmidt
April 26, 2018
Outstanding Dealership Great sales department, inventory, service department and customer service. No pressure and highly professional regarding all aspects of the dealersh Great sales department, inventory, service department and customer service. No pressure and highly professional regarding all aspects of the dealership. The staff will attend to all your needs from sales to service. More
by KEITH P.
Employees Worked With
John Schmidt, Vince Angelotti
April 26, 2018
Radio Very very disappointed in the outcome of our service. We came in saying the radio wasn’t working properly and especially the right side speakers. They Very very disappointed in the outcome of our service. We came in saying the radio wasn’t working properly and especially the right side speakers. They told us we needed a new radio and agreed to it but left with the speakers still not working because they said that they never checked the speakers and would be additional charges for them. The day after we bought the car, my wife spoke to our salesman and told him the problem and he said she didn’t have the balance correct. After a couple of weeks we knew it had to do with the speakers but service said it was the radio. Now 456.00 later we still need to replace the speakers and feel we were treated unfairly More
by startingover8655
Employees Worked With
Billy Ely, John Schmidt
April 24, 2018
Friendly and fast service I have been very satisfied with the Friendly Kia The name says it all and the service is fast and efficient. The service advisor was very professiona I have been very satisfied with the Friendly Kia The name says it all and the service is fast and efficient. The service advisor was very professional. More
by Linda benitez
Employees Worked With
Hardev parmar
April 24, 2018
Could have been better The gentleman who I dealt with in the service department was non-personable and sounded like he did not like his job when I spoke with him over the ph The gentleman who I dealt with in the service department was non-personable and sounded like he did not like his job when I spoke with him over the phone as well as when I picked up my vehicle. He did not provide me with any information about what was done on my vehicle when I picked it up. He took the keys to the loaner vehicle; gave me my keys and told me where my vehicle was parked. Never offering assistance. The other gentleman in the office kept asking if I had been helped and making sure I was okay and comfortable. I would recommend the service center but not the service writer (Harry); he was definitely unprofessional. More
by WEISBERG3
Employees Worked With
Harry in service
April 20, 2018
Excellent Service Harry did an awesome job explaining what needed to be done and approximately how long it would take. I asked for a loaner car due to a doctors appoint Harry did an awesome job explaining what needed to be done and approximately how long it would take. I asked for a loaner car due to a doctors appointment, we were hooked up very quickly. All went well, thank you again Harry for your great customer service ! More
by ALIENEWEISENBURG
Employees Worked With
Emily also greeted us and immediately started the ball rolling ! She also has the best printing I have ever seen !! ??
April 20, 2018
FAST AND COURTEOUS I WAS IN AND OUT IN ONE HOUR AND FIFTEEN MINUTES.MATTY PIPITONE WORKED ON MY VEHICLE.VERY FRIENDLY,AND PROFESSIONAL! KEEP UP THE GOOD WORK. I WAS IN AND OUT IN ONE HOUR AND FIFTEEN MINUTES.MATTY PIPITONE WORKED ON MY VEHICLE.VERY FRIENDLY,AND PROFESSIONAL! KEEP UP THE GOOD WORK. More
by NIPPER17
Employees Worked With
MATTY PIPITONE, John Schmidt
April 19, 2018
Great service department Great service, even better customer care. Comfy customer waiting area with tv, charging stations, free water, soft drinks, coffee and tea, plus donut Great service, even better customer care. Comfy customer waiting area with tv, charging stations, free water, soft drinks, coffee and tea, plus donuts. A great dealership! More
by BARBENEWBOLD
Employees Worked With
John Schmidt
April 19, 2018
safey check the staff was friendly helped me with what i needed the dealership has treated me very good and i can't ask for anymore they go out of their way for the staff was friendly helped me with what i needed the dealership has treated me very good and i can't ask for anymore they go out of their way for me More
by PPKH63
Employees Worked With
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