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Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,225 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center
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May 09, 2018
Excellent It is always a pleasure. Everyone is kind and knowledgeable. They always take great care of me and all of my vechicle needs. Thanks everyone It is always a pleasure. Everyone is kind and knowledgeable. They always take great care of me and all of my vechicle needs. Thanks everyone More
by APRIL.HAGOOD
Verified CustomerEmployees Worked With
John Schmidt
May 09, 2018
Courteous, quick, reliable, professional My car was towed there on Sunday afternoon. I received a call from Travis in service before 8:00 A.M. Mo day morning. They installed a new battery, My car was towed there on Sunday afternoon. I received a call from Travis in service before 8:00 A.M. Mo day morning. They installed a new battery, flushed and filled the radiator, took care of some warranty work, washed, and vacumed my car and called me to come pick it up before 11:30. I call that excellent service. Thank you. More
by SWANZYSJ
Employees Worked With
Travis
May 09, 2018
Service Visit I scheduled service/maintenance online, which is convenient and easy. Even being 30 minutes early they got me right in. Fast , friendly service. No co I scheduled service/maintenance online, which is convenient and easy. Even being 30 minutes early they got me right in. Fast , friendly service. No complaints. More
by CANDICE3
Employees Worked With
Hardev Parmar/3447*W*
May 09, 2018
Superior proformance of the dealer ship. .The dealer ship and its employees did evert gong possible to deal with a cituration over which they had no control. Their concern was to suppor a cus .The dealer ship and its employees did evert gong possible to deal with a cituration over which they had no control. Their concern was to suppor a customer to the best of their ability. The employee who handled my situation did a wonderful job. I feel they demonstrated the quality of the supueior dealership. More
by BEW711
Employees Worked With
John Schmidt
May 08, 2018
Happy loyal customer The service department realize people have busy lives and don't waste your time. They still focus on quality and customer service. I was a walk in on The service department realize people have busy lives and don't waste your time. They still focus on quality and customer service. I was a walk in on a Saturday morning. That also impressed me. More
by Mstrathel
Employees Worked With
John Schmidt
May 07, 2018
Great service Arianna Langdon was excellent. Friendly service. Answered all questions. Set up my next service appointment. Had an easy, fast, experience with a ver Arianna Langdon was excellent. Friendly service. Answered all questions. Set up my next service appointment. Had an easy, fast, experience with a very professional person assisting me. More
by ldemeo
Employees Worked With
Arianna Langdon
May 07, 2018
Great. Quick and efficient. Very friendly as always! Friendly, very quick and efficient. I turned down the concierge service for a ride to work, as I was told by HARRY, my service would take an hour. It Friendly, very quick and efficient. I turned down the concierge service for a ride to work, as I was told by HARRY, my service would take an hour. It only took 55 minute's. Very impressed. More
by BO219451
Employees Worked With
Harry, Jamie Corey, John Armstrong, John Schmidt, Jon Michael Coakley, Mandy Cohrs, Vince Angelotti
May 07, 2018
last 2 visits On 4/18,my car wouldn't start. I got my car to the dealer where I was told I needed a new battery. I bought my car off the lot brand new less then 2 y On 4/18,my car wouldn't start. I got my car to the dealer where I was told I needed a new battery. I bought my car off the lot brand new less then 2 yrs ago. Found it strange that I was told batteries don't last more then 2 years now. second visit last week for an oil change and rotation of tires. I was told there was a nail in my tire had to be replaced and they didn't have a tire to replace, so I was given a loaner. Upon picking my car up 24 hours later i was told they forgot to wash the car. I found it unacceptable that they had the car for a whole day and it was not washed. I was given a voucher for a free wash, however now I have to come back and I work 12 hour days. My whole family has bought cars from this dealer. My parents are on their 3rd car, I am on my second and my brother in law and sister also have bought their cars here. I always dealt with Tom and Scotty and they seemed honest and really caring service men. Now everyone is new and I am not sure they care. More
by JUDYKSN05
Employees Worked With
Justin
May 07, 2018
fantastic ariana was very helpful and super polite . service was quick . i wish icould get couponsfor the service . i stayed with you all because you are local ariana was very helpful and super polite . service was quick . i wish icould get couponsfor the service . i stayed with you all because you are local while other kia's offered life time free oil change and 100,000 miles warranty and i had to pay extra for it . More
by RIDGEWOODBOWLING
Employees Worked With
ariana
May 07, 2018
My Experience With Friendly Kia Service The service department has consistently been helpful at addressing my service needs. They have always treated me with respect and professionalism. I w The service department has consistently been helpful at addressing my service needs. They have always treated me with respect and professionalism. I will return to them for my future service needs. More
by JJ2955
Employees Worked With
Justin, John Schmidt
