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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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May 14, 2018

Best Dealership Ever! Friendly Kia is the best dealership around. All of the representatives model the “Friendly” name. I got the best deal on a brand new 2017 Kia Forte an More

by sullivanoliviab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cogswell
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 14, 2018

Terrible! Car didnt even make it 3000 miles and needed 2400 worth of work. Needed timing belt, new spark plugs, new coil, new injectors,driver door gasket, valv More

by llowry7282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Holt
Jun 04, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 12, 2018

Scheduled Maintenance I'd like to say that this dealership is better than any other dealership I've ever been to. They are knowledgeable, affordable, very friendly and go a More

by Rally Soul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
May 25, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 11, 2018

I wait 5 hours to spend a lot of money. I just went for oil change and I was not prepared to spend a lot of money, the service advisor should tell me what is the most needed that I need to d More

by CALITCO1
Recommend Dealer
No
Employees Worked With
Travis Henderson
Jun 04, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. We would appreciate the opportunity to hear more about this issue and work together to make amends. Please contact me at your earliest convenience. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 10, 2018

Professional quick service A+ Swift regocnition that you've arrived. Scheduled for a oil change .First one On new sorrento 18' love this vehicle andlove this dealership. Great More

by jflareau5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The whole service department everyone acting as 1 team nice job.
May 25, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 10, 2018

Happy They treat their customers as very special people. I have been going there since I purchased the Kia Soul in September 2015 and can't be happier with More

by GCONTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
May 25, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 10, 2018

Great, from buying to service They called me first thing Monday morning after my car was towed in for flat. They let me know what the cost was out of pocket before replacing tire. More

by Jonesangelia16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dani Harrison
May 25, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 10, 2018

Friendly Kia is very friendly. Service reps are friendly, helpful, and respectful. They are a refreshing change from other dealers. They work hard to earn your trust. We drive 20 mi More

by don.rennard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Michael Coakley
May 25, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 10, 2018

Oil change I took my 2018 kia in for its first oil change. Arianna is service did a wonderful job at making me feel important and that i come first. My wait time More

by MGRANTHAM2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna
May 25, 2018 -

Ken Ganley Kia of New Port Richey responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 10, 2018

Never go anywhere else ! Always professional. Worth the drive from Tampa/Clearwater; valet service, clean comfortable customer lounge, friendly (hence the name?) personable se More

by davebmoore53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arriana-service advisor
May 25, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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