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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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May 16, 2018

No that good in the advisor area and managers I went for a door defect they treat me like a liar and the managers they was with attituted tp me after a already have since 2014 5 kia new all of the More

by arribaconjesus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kenan Smiley
May 24, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed by our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 16, 2018

Arianna was a pleasure to deal with. Arianna made everything very easy for me. Everyone was very friendly and professional. The services were performed in a very timely manner and to my More

by carolbobgray1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna, John Schmidt, Luis Belen, Vince Angelotti
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 16, 2018

Possible Warranty Repair Had a problem with ABS light coming on that was related to a faulty rear brake speed sensor. There was a recall in 2017 that was closed out, but Davi More

by RON.PERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Hello Ron! It is great to hear about your recent service experience. I will certainly pass on your feedback to David as he will be happy to hear it! We look forward to working with you again in the future! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 16, 2018

Great service Personnel are always friendly and professional efficient and give great service. Fact that we bought more than one car here his testimony to how app More

by jpselkirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arielle
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a friendly and professional service experience. Your feedback is a testimony that our dedication has really paid off. Kind regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 14, 2018

Recall on part but they fix it now she fun good the men were very knowing I had 3 kids with me all under 5 More

by maddiemom4709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Rich Rehkopf
May 25, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 14, 2018

Generally great but space is too small to cover. foam cup is harmful for health that you could replace them got paper cup Instead of donuts, simple cookies will be healthier. Donuts contains too mu More

by SEMOANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Taylor
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your feedback. We value comments and suggestions from our guests as this allows us to maintain and improve the service we provide to meet the most demanding needs of our distinguished guests. Feel free to reach out if you ever need anything else. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 14, 2018

Best in the Biz Service manager John Is always helpful. Makes sure your treated like a VIP. Always avoided dealer service till now. We love our Kia Soul plus👍🏼 More

by phcracker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that John was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 14, 2018

Friendly service; Competent service team Well run customer centric service department. My service writer is very diligent. Even the cashier makes for a pleasant experience. I highly recommend More

by DAVIDKAUFMANFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mt service writer. my cashier. my service manager.
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

David, thank you for sharing this great feedback with us. We feel our service department is what makes Friendly Kia special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 14, 2018

Vacation prep All I asked for was taken care of rapidly and with great degree of professionalism. Plenty of empty chairs for everyone to be seated and coffee was More

by BILLO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Accounting Fax Machine, Diane Borden, Ginger Dorr, Jill Gentile, John Schmidt, Melissa Drake, Melody Fascher, Ryan Gilliss, Susie Hall, Vince Angelotti
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Bill, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Friendly Kia's Service Department. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 14, 2018

They always do a good job. They did a good service but it took over 2 hours it kinda ruins the rest of the day to finish my errands and they say they have soda compliments but t More

by ASLAMLJ71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Michael Coakley
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