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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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May 28, 2018

New tires Great experience. Great people and great service. We had 4 new tires put on and left very pleased with the while experience. We will definitely recom More

by kristan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley, service center
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Kristan, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Friendly Kia! If there is anything else we can do for you, just give us a call! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 28, 2018

Good job Happy with service and would recommend this dealership to fronds and family, only can never get my car washed because the detail department is always More

by SCANMANPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you! We appreciate you taking the time to tell us that you are a happy customer. It was our pleasure doing business with you. Kind regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 28, 2018

Service Walked in for my first oil change, inspection and tire rotation. I did not have an appointment I got right in with no problem, everyone was super nice More

by Ymcpadilla
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin & Luis in Service !
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 28, 2018

The person that helped me very nice and had a good personali The service was very good and and all the people were very very helpful.thank you all for being so helpful to me thank you all for that. More

by lockhartp59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Corey, Billy Ely, David Cawthon, Jon Michael Coakley
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 28, 2018

disappointed Tech service itself was great. The rest of the experience, including driving in, was lacking in safety, efficiency, timeliness, and a confusing maze t More

by KARENTKUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not listed
May 31, 2018 -

Ken Ganley Kia of New Port Richey responded

I am sorry to hear about your experience. I assure you we are committed to promptly resolving this issue. Please don't hesitate to contact us with any questions you may have. Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 28, 2018

Great service My service representative was David, he was very friendly and formative and helpful. He explained all services, pricing, and honestly, my bill was les More

by mdaigle219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David ?
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that David was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 28, 2018

Outstanding Service Wouldn't be surprised if fold at Friendly don't go the extra mile because they know clients have to travel U.S. 19! You're not a number, or just the n More

by slightburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O'brien, Service
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our dealership satisfied. We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 24, 2018

Great guys! In for an oil change service. Was quick and painless, everyone was super nice! I'll be back for my next service! Thanks so much guys More

by tsarahbelle81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Friendly Kia for your vehicles’ service needs. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 23, 2018

everything was great. The service was great. I was able to get right in and be serviced. Every one was nice and professional. i would reccomend it to everyone More

by MJADEF12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Miles, Diane Borden
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

We cannot thank you enough for your wonderful review of Friendly Kia and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 23, 2018

I was Not as happy as usual with service experience I had a coupon and the end price was higher than the coupon because of add ons. If you put a coupon out, make it for the full amount of the work. Un More

by dabrewer52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember their names.
Jun 04, 2018 -

Ken Ganley Kia of New Port Richey responded

I apologize for the issues you encountered with your coupon. Please contact me and we will work towards a resolution together. Thank you for your patience and understanding. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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