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Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,225 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center
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July 06, 2018
Brian Bain was excellent with keeping in touch with me. Everyone at Kia was nice and supportive. Bill Ely was excellent and I would recommend anyone to go in and see him. After the car accident Brian Bain Everyone at Kia was nice and supportive. Bill Ely was excellent and I would recommend anyone to go in and see him. After the car accident Brian Bain was super sweet and supportive with me and kept me in the loop with every step that took place. More
by meredithmalcolm
Verified CustomerEmployees Worked With
Brian Bain, Billy Ely
July 05, 2018
Staff are very helpfull Very satisfied with the service the staff are very helpful and polite .he explain every details that I need to know on my vehicle. They even wash and Very satisfied with the service the staff are very helpful and polite .he explain every details that I need to know on my vehicle. They even wash and vacuum my car with is so good More
by mildredmanalad
Employees Worked With
Matt Cogswell
July 05, 2018
Happy customer Completely professional, from the service writer to the cashier. I was in and out very fast and the mechanic did an excellent job. I highly recommend Completely professional, from the service writer to the cashier. I was in and out very fast and the mechanic did an excellent job. I highly recommend Friendly Kia! More
by LARRFETT1
Employees Worked With
John Schmidt
July 04, 2018
Service department Pulled up to service drive says park by orange cone someone will be with you. I was the only car there and waiting 10 minutes while advisors watched m Pulled up to service drive says park by orange cone someone will be with you. I was the only car there and waiting 10 minutes while advisors watched me from inside making no effort to greet me. After waiting I walked into the advisors area and asked if they would be able to take my appointment which was at 430 an hour early. The advisor closest to me said no we are too busy. When I said I’d have to reschedule he said ok and then just looked back at his computer. He did not ask my name or offer to reschedule me allowing me to just walk out silently. Now I am going to be overdue for my first oil change which was promised free from your sales department and I will have to pay for it since I will not be returning to your dealership. I hope you resolve these customer service issues in your service department since I had enjoyed my experience in sales. More
by Brookeehardy
Employees Worked With
No one offered their names
July 04, 2018
Oil change Got my oil changed. They were promt and did a good job. I will be back for the stuff i need worked on. They were informative Got my oil changed. They were promt and did a good job. I will be back for the stuff i need worked on. They were informative More
by DEGRAWVICTORIAL
Employees Worked With
Justin hagood
July 04, 2018
Very helpful and friendly. Willing to go the extra mile Very kind workers always willing to help.I appreciate all of the helpfulness and to go the extra mile. I appreciate the waiting room while my car is b Very kind workers always willing to help.I appreciate all of the helpfulness and to go the extra mile. I appreciate the waiting room while my car is being serviced in the coffee and snacks available. More
by lwirshels
Employees Worked With
Not sure
July 02, 2018
Oil change It was an Excellent experience this time. My service advisor was professional, knowledgeable, helpful and friendly. The waiting is small and loud but It was an Excellent experience this time. My service advisor was professional, knowledgeable, helpful and friendly. The waiting is small and loud but was clean More
by DEBRA929
Employees Worked With
John Schmidt
June 28, 2018
very friendly and very infomative It was very comfortable and very informative. Never had a KIA waiting area nice and clean. Service man Travis Henderson kept is informed a the way thr It was very comfortable and very informative. Never had a KIA waiting area nice and clean. Service man Travis Henderson kept is informed a the way through our time. More
by ebenezer
Employees Worked With
Travis Henderson
June 28, 2018
I love my friendly kia I was told from another shop my car needed a lot of work I took it to Kia for a second opinion and I didn’t need anything major I felt so relieved and I was told from another shop my car needed a lot of work I took it to Kia for a second opinion and I didn’t need anything major I felt so relieved and thankful for you all More
by mlss.bwns
June 27, 2018
Great Very friendly and good price . service was reasonably priced. Very helpful in explaining the process. Not pushy at all which is very good for customer Very friendly and good price . service was reasonably priced. Very helpful in explaining the process. Not pushy at all which is very good for customer service. More
by PUGLOVE02
Employees Worked With
David Quinn
