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Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,225 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center
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July 23, 2018
Service sucks The place was okay...but I ended up having to bring my car back 3 times and it should have been inspected before handing it to me like they said it wa The place was okay...but I ended up having to bring my car back 3 times and it should have been inspected before handing it to me like they said it was. There was no apologies or at least something for I'm the inconvenience. I felt like Keenan was very rude and Skye just sent me to some other guy to help me and it was never any help. More
by SHELBZ960.SB
Verified Customer
July 22, 2018
recall for service you wont find any better than these employees at any KIA dealer and I know several harry was assigned my case. not only did the car have 1 re-call bu you wont find any better than these employees at any KIA dealer and I know several harry was assigned my case. not only did the car have 1 re-call but 4 others. they took the car and completed the total job foe me thanks all. More
by rcp51joy
Employees Worked With
harry
July 20, 2018
Quick and always friendly! I am always greeted with a smile. Every time I come in for service it's quick, and the cost is always reasonable! Their great! I am always greeted with a smile. Every time I come in for service it's quick, and the cost is always reasonable! Their great! More
by JSTADLER62
Employees Worked With
John Schmidt
July 20, 2018
OUTSTANDING SERVICE I was greeted immediately upon arrival for my scheduled service appointment. The Service Representative, I believe his name was Doug McArthur, discus I was greeted immediately upon arrival for my scheduled service appointment. The Service Representative, I believe his name was Doug McArthur, discussed what I needed at this service interval. He kept me fully informed of the completion of each stage of the service and the approximate time remaining. OUTSTANDING Service Rep.! My vehicle was cleaner when I left than it was when I came in. I would recommend Friendly KIA Service Department for all vehicle service. I know that I’ll be back for the next one ... More
by Frenchy
Employees Worked With
Doug McArthur (a tall, slender gentleman) in Service
July 20, 2018
A friendly visit with Friendly Kia Harry was assigned as our associate to handle our service matter, which was a recall, he has in and out in the time frame he estimated. Very efficie Harry was assigned as our associate to handle our service matter, which was a recall, he has in and out in the time frame he estimated. Very efficient. More
by marjim1982
Employees Worked With
Harry, Service Dept.
July 20, 2018
Maintenance Harry was my service rep. He was friendly, helpful, and not condescending. For a woman that is very important! He takes time to explain the maintenanc Harry was my service rep. He was friendly, helpful, and not condescending. For a woman that is very important! He takes time to explain the maintenance process to me. More
by BRVANSLYKE
Employees Worked With
Harry.
July 19, 2018
Great service I live an hour away and but I don’t mind the travel because I know that my car will be in good hands. Everyone is very friendly. I live an hour away and but I don’t mind the travel because I know that my car will be in good hands. Everyone is very friendly. More
by bolitaroja1
Employees Worked With
Douglas MacArthur
July 19, 2018
Oil change a hesitation issue I bought my car here and have brought my car here for 4 oil changes. When my car was brought to a different location I did not have the same issues. I bought my car here and have brought my car here for 4 oil changes. When my car was brought to a different location I did not have the same issues. This time I dropped off Y car and advised willie that I needed an oil change and check the car for the hesitation I was having when it comes to a stop. The car is only 1 year old. No problem I was told have a seat we will be with you shortly. 1 hour later I went to the front to ask what the status of the car was I was advised by another gentleman that it was being washed. When it came back I asked about the hesitation and to my surprise nobody even checked it for that. I’m sorry it would be impossible to rate my experience a 5 when it went like a 2 More
by jim.fisher
Employees Worked With
Diane Borden
July 18, 2018
Good experience. Had a good experience but the wait was too long especially since I had an appointment. The price was a little steep but the work was worth it. Had a good experience but the wait was too long especially since I had an appointment. The price was a little steep but the work was worth it. More
by 8971gv
Employees Worked With
Doug
July 16, 2018
OIL CHANGE They did the service I requested but missed the recall notice. I'll have to make another appointment. I was disappointed. I will set with Louis They did the service I requested but missed the recall notice. I'll have to make another appointment. I was disappointed. I will set with Louis More
by elctricbob3
Employees Worked With
Jamie Corey, Donald Mullis, John Gilliss, John Schmidt, Kenan Smiley, Matt Cogswell, Melody Fascher, Ryan Gilliss, Vince Angelotti
