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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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July 30, 2018

Great service! Very friendly, courteous service. Complimentary drinks and donuts great! All the staff were very upbeat and helpful. Comfortable waiting area. Love t More

by Marciajax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

We are thrilled to hear that you enjoyed your service experience. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 30, 2018

happy w/ the unexpected visit that I made to Friendly KIA I did not have an appointment .......but an issue that I felt needed addressed. stopped they checked and fixed and was happily on my merry way. More

by lenderd66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Borden
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the positive review. We appreciate your taking time to do this. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Take care! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 29, 2018

Very Pleasant experience! The service person that greeted me was very nice & professional. Kept me informed as to what was going on. It was my first visit for service. More

by Sherry
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Sherry, we’re glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Friendly Kia for your vehicles’ service needs. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 28, 2018

I came in for the 60,000 mile service and decided to trade u I cam in for the 60,000 mile service and decided to trade up to a new 2018 Sorento. This is my fourth Sorento. Great vehicle for the price point. John More

by BCREECH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Miles, Christina Latimer, Diane Borden, John Gilliss
Aug 02, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the kind and honest feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if I can do anything to address the concerns you’ve mentioned. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 28, 2018

Nice experience When I arrived I was greeted immediately and told to sit in the lounge area. In the waiting area half donuts and coffee were offered. It was a nice ex More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Great to hear that you had such a nice experience at Friendly Kia, Henry! Thanks for the review. Kind regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 27, 2018

It was very profeshinol Doug was nice and kept me informed.The service was good and the doughnut and coffee hit the spot.thecar wash was great and the inside was real clean. More

by TWOFLORIDAGOLFERS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Mcarthur
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Your fantastic review was awesome to read! I am happy that Doug provided you with professional, efficient and well-informed customer service. Drive safely! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 27, 2018

went in for an oil change They were all friendly and I was out in less than a hour....They even cleaned my car inside and out...they all done good.. More

by draganfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a time-efficient and exceptional service experience. Your feedback is a testimony that our dedication has really paid off. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 27, 2018

Exactly the way it should be done Been dealing with Friendly KIA for 2 years and have only good things to say about the entire organization. I recommend them strongly to all my friends More

by craftjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Borden, John Schmidt, Vince Angelotti, William Taylor
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Rest assured that we will do everything it takes to make us deserving of your loyalty. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 27, 2018

Problem solved David in service was great and I'm glad the technician was able to remove the special lugnuts since my key broke and replace my tire. More

by Pclark19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cawthon
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate your kind comments about David and the team. Please let us know if we can help with anything else. Kind regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 27, 2018

Worked me in at last minute The service team worked me in for a low tire pressure message the same morning and I was able to make an afternoon appointment great customer service More

by KGSTITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, John Schmidt
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the excellent review! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with the team to ensure we continue to provide the same level of service for all of our customers. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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