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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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August 02, 2018

Fast, friendly service. I was pleasantly surprised with the fast friendly service I received at Friendly Kia. I was concerned my alternator was having problems, after a tho More

by JMALONEY821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Aug 02, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to attend to your vehicle needs! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 02, 2018

As usual my service was fast, clean and on time We had just taken our 2010 KIA Soul which we bought new from Ed in for service and after talking with Greg Lapina we decided to lease a 2018 Cadenza. More

by NORMANDEROCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Michael Coakley
Aug 02, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 01, 2018

Always A Pleasure I have bragged about my Kia and the service SOOO much. I have 3 associates that have purchased kia's from crown Kia. Of course my experience with Frie More

by shebababy333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shambaugh and Doug.
Aug 02, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for stopping by to leave this incredible review. Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 01, 2018

AC fix Friendly, professional, timely. Everyone in the service department is great. They knew what was wrong, scheduled a loaner car, and fixed my car in the More

by Happyfriendly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Aug 02, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the service you received from us. I will share your comments with Keenan and Josue, and if there is anything more that we can do please come back and see us again. Take care! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 31, 2018

Amazing Service I experienced great service from walking in to speak to a representative concerning my 8 a.m. appointment, to the time the service was complete and th More

by Hunts2099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis .... although I don't know his last name, he worked on Saturday 08/28/2018
Aug 01, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you, and I will pass your feedback along to the team! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 30, 2018

Great experience Called at last minute with battery problem car would not start. Took care of the battery and were able to do an oil change last minute. Thank you More

by WEATHERBOBFLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

We are so glad we could take care of all of your needs at Friendly Kia. Thank you for giving this feedback; we will be sure to share it with the team! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 30, 2018

Air Conditioning Repair The service department is outstanding here. They take care of all your needs. And then offer extras too! Thank you! I tell all my friends and family a More

by hiimdori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolette in lianer cars is so friendly too. And New Douglass works very hard. He’s very professional and sincere.., John Schmidt
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Hiimdori, thank you for your kind words. We feel our service department is what makes Friendly Kia special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 30, 2018

Great , everyone was very nice, the Wait was long but other then that had a good experience and was satisfied with my car and service More

by Santellcarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your great review, Carol. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 30, 2018

Routine service visit Great experience I would highly recommend them to all my friends and family.. waiting area was very clean with complimentary coffe soft drinks and dou More

by smackay53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Michael Coakley
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

We cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 30, 2018

Quality Service Prepared when I pulled in. Explained what was going to be done. Gave me updates and completed work on time. Very professional and quality experience. More

by lovejoydj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your positive review and recommendation! We take pride in customer service and we always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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