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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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August 09, 2018

Thank God for warranty Sliding door on driver side started making noises after the recall was done on same door on the van back in June. Part had to be replaced on door. T More

by DSEGOVIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember the gentleman name
Aug 13, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 09, 2018

It was very good. Your service person, Louis Veness was excellent. He was very courteous. I would like to use him next time I come in. Thank you for the great service. More

by srchf131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Veness
Aug 13, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for writing about your visit with us! I am happy to hear that Louis was able to provide you with the excellent customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 08, 2018

Always Friendly! Everyone was so very friendly. There were complimentary snacks and coffee while I waited. Even though we had to wait over an hour for a new battery it More

by SGEORGANTAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 08, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 07, 2018

Emergency tire repair. My tire went flat and there is no spare (annoying enough to stop buying Kias). However, I called your emergency services. They picked me and the car u More

by HDUBROW011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Angelotti
Aug 08, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 07, 2018

Excellent and fast service, in 60 minutes my car is ready, the people in friendly Kia is very happy nice and everything the attention is good More

by FERNADEZ202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Aug 08, 2018 -

Ken Ganley Kia of New Port Richey responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Friendly Kia's Service Department. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 06, 2018

Service with a Smile first of all I was surprised that I received a 2nd anniversary complimentary oil change by email, I called and made an appointment, was asked to print More

by Audrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Aug 06, 2018 -

Ken Ganley Kia of New Port Richey responded

Audrey, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. Please let us know if you have any questions! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 06, 2018

Friendlist place i know They treated me like family. Explained what their were doing before hand. Walked me to my car.we shared stories of our families and favorite movies More

by jodipack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Aug 06, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your awesome feedback, Jodi! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 06, 2018

Oul change Excellent service and I would recommend Friendly Kia. I have told family and friend of the excellent experience I had in purchasing and service at Fri More

by marcmajzoub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Aug 06, 2018 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 06, 2018

Swift service I was in and out in less than an hour for an oil change. Can’t beat that. Plus my service advisor was extremely polite and efficient. More

by mjo1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas
Aug 06, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your great feedback! We appreciate your business! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 06, 2018

Excellent customer service The service people take care you as soon as you park. Find out what you need and start the process to take your car. I never have a problem is thi More

by MG16MARIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Aug 06, 2018 -

Ken Ganley Kia of New Port Richey responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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