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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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September 12, 2018

Service Had my first oil change and tire rotation that was recommended by David Quinn who by the Way have excellent customer service to a very busy day than t More

by Sparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Sep 13, 2018 -

Ken Ganley Kia of New Port Richey responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 12, 2018

Great employees/poor maintainance Employees were indeed friendly and worked quickly, perhaps too quickly, as the car broke down again the day after we picked it up. I realize mistakes More

by rpradke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn, Andrea, Nicolette, Kenan Smiley
Sep 13, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your feedback, and we do apologize for the issue you experienced with your car. If you have any further questions or concerns, please feel free to reach out to me directly. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 12, 2018

Fast fast service ! Came in for a recall on my Optama. They did the recall and a full car wash all within an hour and a half. 😊👍🏻 Very satisfied ! More

by k.youssif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Sep 13, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 10, 2018

Friendly KIA is tops Received my 75k service and service writer Dave was on the ball with keeping me informed and explaining the little recall repair they were going to do More

by jcareresources
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave- service writer, John Schmidt
Sep 10, 2018 -

Ken Ganley Kia of New Port Richey responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 10, 2018

Service Great service. They treat all their customers the same. Very friendly and professional . I had my air bag signal repaired. And they had my car for a w More

by AABAID579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Sep 10, 2018 -

Ken Ganley Kia of New Port Richey responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 10, 2018

Had a great experience Experience great made an appt. And was greeted by a service person of which I don't remember his name but I'm sure you can look it up. More

by CMHP1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Sep 10, 2018 -

Ken Ganley Kia of New Port Richey responded

We're happy to hear that your visit with us was so positive! Thanks for coming in! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 10, 2018

QUICK SERVICE! Only 40 minutes for New Install of Engine Software and Oil Change. I bought my second car from KIA and have returned over the last 8 years for servic More

by GOODBOYCASEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gilliss, John Schmidt
Sep 10, 2018 -

Ken Ganley Kia of New Port Richey responded

We're happy to hear that your visit was efficient and pleasant! Thanks for your continued business! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 10, 2018

Excellent service I arrived at the appointed time and my car was taken immediately. I was told the car would be ready in an hour and a half and they were right on time. More

by MARLY33594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic, John Schmidt
Sep 11, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from us. If there is anything more that we can do, please come back and see us again. Take care! Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 10, 2018

My experience was excellent Everybody there at the Kia dealership very friendly courteous and they handled my problem right away without any difficulty and I had my car back when More

by VMENZOJR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody brogdon
Sep 11, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 10, 2018

Excellent Service I like this service center because of the prompt and friendly service. One thing is the accurate quote and well explained service to be preformed. More

by Tamparick34653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Correa, John Schmidt
Sep 11, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate your kind words about our service team. Thank you for choosing us for your vehicle needs. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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