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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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September 28, 2018

Fast service, work completed on time. Scheduled appointment for first 5000 mile service. Explained what they were going to do and promised when it would be completed. Work was completed on More

by jgeislers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley
Oct 01, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 28, 2018

Not happy Had car in for possible leak under dash employee got seat real dirty like grease oil customer agreed to pick up car and clean customer brought back ca More

by Whitemule
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Schmidt
Oct 02, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Thank you, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 27, 2018

Domenic was very helpful and accommodating. Friendlys service center is always very helpful. Great coffee and pleasant atmosphere.The service was quick and Domenic gave me frequent updates on th More

by kaycee83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Washington, Domenic
Sep 27, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 27, 2018

Greatservice Car came back in full working order repair done on time as promised. will definitely send you referrals. The car was also cleaned before we got it bac More

by bvgeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body Shop, John Schmidt
Sep 27, 2018 -

Ken Ganley Kia of New Port Richey responded

It's great to know that you were so impressed with your service visit! Thanks for coming in! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 27, 2018

Great service department. Everyone was friendly and helpful. This dealership is named appropriately! Dominic kept me updated on the progress all the time and Matty thoroughly e More

by fmd7040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic and Matty.
Sep 27, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for this great review! We're happy to hear that Dominic and Matty took care of you! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 27, 2018

Unbelievable Wasn't satisfied, after running down the service manager didn't call me, l had to call twice after leaving my car at 830am. No communication skills n More

by dnhanyemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Oct 02, 2018 -

Ken Ganley Kia of New Port Richey responded

I apologize for the lack of communication on our part. Please contact me directly so that I may understand your concerns and provide my assistance. Thank you, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 26, 2018

repair to purchase-repair cost more than car value Joe Slater is a great asset to your dealership, very knowledgable about the vehicles and very helpful in choosing the right car for me. He took his ti More

by Debby Wolcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic in service department, Bobby Walsh, Joe Slater
Sep 27, 2018 -

Ken Ganley Kia of New Port Richey responded

Debby, thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 26, 2018

Very professional, understanding, kind, and helpful. Would recommend these folks to anyone. This was our first service, and the staff leaned over backwards to make it a good one! Thank you Friendly Kia. More

by johncsh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominick
Sep 26, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for the kind review! Take care until we see you back in again. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 26, 2018

Great Service! I was attended to right on the spot and staff was very attentive and friendly. Didn't have to wait very long either. Awesome experience. More

by gonzalezs03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hardav Pamar
Sep 26, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for this great review. If we can do anything else to assist you, just let us know! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 25, 2018

Quick and cheaper than expected I went in for some badly needed front brake work and was surprised at how quickly it was done. Parts were less than quoted originally. The shuttle ser More

by Jmichaelbrugger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Sep 25, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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