Ken Ganley Kia of New Port Richey - Service Center

Oil change I was not able to use a free oil change coupon bcs the vin # was for a different vehicle but they gave me a discount. The guy at the counter seems ne I was not able to use a free oil change coupon bcs the vin # was for a different vehicle but they gave me a discount. The guy at the counter seems new and not happy to be there. I was late for my appt and I called to let them know about it but I waited over 2 hours until I asked at the counter how much more I need it to wait....you don't want to know what was the guys answer. However, when the car was ready he was polite and told me that finally was ready. I like Kia in general and I had better experiences in that department before that's why I am not giving a lower rate overall. More

Great service and staff Went in was fast and good service clean facilities definitely recommend this dealership bought Several vehicles every experience was great will be bac Went in was fast and good service clean facilities definitely recommend this dealership bought Several vehicles every experience was great will be back again soon More

Repair for check engine light. Brought my wife’s vehicle in for a check engine light on.David was service advisor.Said the problem was a faulty gas cap .He recommended an fuel injec Brought my wife’s vehicle in for a check engine light on.David was service advisor.Said the problem was a faulty gas cap .He recommended an fuel injector clean service,which I also had done.He was not pushy and didn’t try to up sell me for services that were not needed.I appreciate that and will bring our vehicle in for service again. More

David was ready for my vehicle when I got there. David was very nice and kept me informed., awesome customer service. I let him know I had children to be picked up early from school and he did his be David was very nice and kept me informed., awesome customer service. I let him know I had children to be picked up early from school and he did his best . And I was able to make it back to Brooksville to get them on time! More

Awesome Service! Harry was very courteous and professional. Paid attention to detail, concern about my issues and made me feel comfortable leaving my vehicle. Thanks f Harry was very courteous and professional. Paid attention to detail, concern about my issues and made me feel comfortable leaving my vehicle. Thanks for such awesome customer service! More

Service Excellent customer service (Dominic Neglio). During multi point inspection technician (Anthony Aquino) found was time to replace air filters and work Excellent customer service (Dominic Neglio). During multi point inspection technician (Anthony Aquino) found was time to replace air filters and work was performed in this visit. Also tires rotation and key fob batteries replaces.j More

Great! I was always weary of service appointments. Always being pushed to purchase more than I came for. Dominic explains what is needed now, what can sa I was always weary of service appointments. Always being pushed to purchase more than I came for. Dominic explains what is needed now, what can safely wait until next service, and reminded me to get back in for the tires before 15k miles. I sure hope you keep Dominic around. He's a great asset to your Service Dept. More

Service Rep Dominick was very polite & informative regarding my vehicle. He came to me a few times w/ updates. I observed him doing the same w/ other patrons. Dominick was very polite & informative regarding my vehicle. He came to me a few times w/ updates. I observed him doing the same w/ other patrons. More

Courteous service and was in and out in a resonable time. I was met immediately upon arrival. This was my first visit for service and no cost to me.. My information was put into the computer and I was escort I was met immediately upon arrival. This was my first visit for service and no cost to me.. My information was put into the computer and I was escorted to the waiting area with a full explanation of all the amenities available while I waited. My service person located me and told me my car was being washed and should be ready in about fifteen minutes. Shortly he came and got me to sign the necessary paper work and walked me to my car. I had a couple of questions about the car . He answered them and showed me an area I wasn't sure how to operate. I left feeling very good about the whole experience. Never before in all the dealerships I have used in previous years. More

Perfect! Polite, I came in for an oil change I was a bit early and they moved along regardless. Had a coupon and that helps when you're on a budget, also rece Polite, I came in for an oil change I was a bit early and they moved along regardless. Had a coupon and that helps when you're on a budget, also received my free car wash that removed all them love bugs!! More