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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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October 05, 2018

Awesome I will definitely be back for service in the future staff was awesome excellent customer service very welcoming environment with smiling friendly staf More

by harriscalesian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Oct 11, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 05, 2018

Very nice experience It was just a good experience everybody treated me good not pushy or anything and accommodated me in every way they could I had a very nice day More

by Springrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 04, 2018

Alignment While I like this dealership and the service center I was not completely pleased with my last visit. The insides of the front tires were wearing and t More

by TROYBUTTERBAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Oct 05, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to tell us about your service experience. I am sorry you did not receive the high level of service our customers are accustomed to. It would be my pleasure to personally inspect your vehicle with my Shop Foreman to verify the condition of your tires, alignment, and suspension components. Please contact me direct at 727-569-1929 or email friendlyjhs@gmail.com. Best Regards, John Schmidt Service Director Friendly Kia

October 03, 2018

Friendly, thorough, and honest. We were given a good trade in value; explanation of all details; good v a lie for car we purchased. Very pleased with entire process. More

by PastoreLOCHRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody and Dominic also provided excellent assistance in service department., Bobby Walsh, Carl Joyner, Donald Smith
Oct 05, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review! Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 03, 2018

Good Service I gave 4 stars because even though the service and people were great the part for my car was not ordered until after I dropped my car off so my vehicl More

by pincherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Neglio
Oct 05, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave this review for us. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 03, 2018

Service Quick and friendly service.Went in with low pressure in tire fixed it got my car washed and was done. ll be using them for future service needs. More

by tamhi31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Oct 05, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 02, 2018

Great service! Harry was outstanding. Great customer service. Got me in and out fast. Answered all my questions. Friendly, Always great going to Kia. Appointment wen More

by ldemeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Oct 02, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Harry and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 02, 2018

Everything is fine Everything went well and got things done, service was nice. Very pleased so far with how things have been going with the car and how I've been treated More

by dandre.manley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amgad "JB" Khalil
Oct 02, 2018 -

Ken Ganley Kia of New Port Richey responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 02, 2018

The second survey The service was completed in a timely manner and the staff was courteous. I have nothing but good things to say about the staff or service. I do have More

by JANICEAPEASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Oct 04, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to tell us about your service experience. We are disappointed to learn that we didn't deliver the high level of service our customers come to expect. We would like to provide you with our best express detail service at no cost to you and will pick up and deliver your vehicle and provide a loaner as well. Please call me direct at 727-569-1929 to schedule. We appreciate your business! Best Regards, John Schmidt Service Director Friendly Kia

October 01, 2018

Great Service rep very friendly and helpful! Service work completed in a timely manner and car wash was really appreciated. I did n’t have anything else to More

by mark.gransden76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man, thin, very helpful
Oct 01, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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