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Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,225 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center
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October 09, 2018
Great job as always! Always a great experience at Friendly Kia Service Center! Who likes to go get their car worked on?? I do! I'm greeted with big smiles, their waiting r Always a great experience at Friendly Kia Service Center! Who likes to go get their car worked on?? I do! I'm greeted with big smiles, their waiting room is loaded with goodies like donuts, gourmet coffee, great Wi-Fi and comfy seating I could almost fall asleep in! Not that I ever wait long, my buddy John Schmidt makes sure me and my wheels are pampered and back out on the road lickedly split! Top notch operation all the way around. More
by Scubachic9999
Verified CustomerEmployees Worked With
John Schmidt
October 08, 2018
Calidad de servicio En días reciente estuve en sus instalaciones para solicitar servicio de garantía y mantenimiento del vehículo y la atención fue muy complacentera y el En días reciente estuve en sus instalaciones para solicitar servicio de garantía y mantenimiento del vehículo y la atención fue muy complacentera y el tiempo de espera fue muy razonable More
by edwingarcia
October 08, 2018
Cody was great, pricing was clear Cody was great, had good customer service, kept me update every half hour. Price paid was what was quoted, job took a little longer than expecter but Cody was great, had good customer service, kept me update every half hour. Price paid was what was quoted, job took a little longer than expecter but got me out on time More
by CPWOO8
Employees Worked With
David quinn
October 08, 2018
My experience was very good Everyone's very nice. I like when I can make an appointment and I get in right on time and never have to wait past the time they tell me Everyone's very nice. I like when I can make an appointment and I get in right on time and never have to wait past the time they tell me More
by dawn.knarich
Employees Worked With
Cody, Diane Borden, Joe Dimaggio
October 08, 2018
THE BEST OF THE BEST! Service advisor awesome! Mechanic awesome! I was very impressed! I bring my own oil and filter! Love the service! Very caring concerned about your ve Service advisor awesome! Mechanic awesome! I was very impressed! I bring my own oil and filter! Love the service! Very caring concerned about your vehicle! More
by NICKBADABING1214
Employees Worked With
John Schmidt, Matt Cogswell
October 08, 2018
Recall and 30k service. Good service, I am happy with friendly Kia but getting really sick of these surveys every single time I go. My service guy was tops and if I didn't ap Good service, I am happy with friendly Kia but getting really sick of these surveys every single time I go. My service guy was tops and if I didn't appreciate him I wouldn't have bothered with this at all More
by EANDERSON4
Employees Worked With
John Schmidt
October 08, 2018
Not happy Was told my warranty would cover oil change but that wasn’t true apparently. Have also complained about my breaks squeaking all the time several times Was told my warranty would cover oil change but that wasn’t true apparently. Have also complained about my breaks squeaking all the time several times and they just tell me there’s nothing wrong or that they breaks might be the wrong kind or put on wrong, yet they won’t fix it. Also one of the people who washed my car stole money from my cup holder. Definitely won’t be going back there. More
by P_W
Employees Worked With
Don’t remember the names.
October 07, 2018
Good experience This visit was for an oil and filter change. I scheduled the appointment online and everything went smoothly. I was very satisfied with the entire pr This visit was for an oil and filter change. I scheduled the appointment online and everything went smoothly. I was very satisfied with the entire process. More
by FAIELY2
Employees Worked With
Santos was friendly and courteous.
October 05, 2018
they are working to make things right The owner is a very nice gentleman and the service manager is making sure that my car is being taken care of now. I also am debating if I want to pu The owner is a very nice gentleman and the service manager is making sure that my car is being taken care of now. I also am debating if I want to pull the trigger on a new stinger. This experience has not been the best but considering that the owner made sure I am taken care of I just might do this. It’s all about who’s got the better deal now. More
by pissed
Employees Worked With
dominic, John Gilliss, John Schmidt
October 05, 2018
Just like every other dealership Don't understand why I had to pay for a tire rotation when you have to remove them to check brakes the right way don't know if I'll b back Don't understand why I had to pay for a tire rotation when you have to remove them to check brakes the right way don't know if I'll b back More
by billmarchione
Employees Worked With
Diane Borden, Vince Angelotti
