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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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October 19, 2018

Oil change and tire rotation on 2012 sedona Clean waiting room. Job will done. Also did the airbag recall while i was there everyone very friendly and kept me updated on the progress of time rem More

by WINGOROYSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Rothman : tech, Harry Parmar
Oct 22, 2018 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 19, 2018

Great service. I am very satisfied with the service I received at Friendly Kia. I will definitely take my car to this dealership whenever it is necessary. More

by VALS4CON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Oct 22, 2018 -

Ken Ganley Kia of New Port Richey responded

We're glad to hear you enjoyed your recent visit to our service department. Please come back and see us again! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 19, 2018

Great service, friendly staff! Issues with our new car were diagnosed in a timely manner and a resolution was put into action which involved giving us a loaner for a few weeks. Our More

by Roaming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jobs .
Oct 22, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for writing about your visit with us! I am happy to hear that our staff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 19, 2018

Very nice costumer service I had to get my car door handle replaced and they were all so very nice! The bathroom was clean the refreshments were wonderful thank you for the grea More

by SCRAIN86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body Shop, John Schmidt, Santos Rivera, Harry Parmar
Oct 22, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the feedback! We are happy to hear about your positive experience at our dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 19, 2018

Garage employees are terrible Your mechanics and parts department are terrible they always f something up and my wife and I always have to come back to get things fixed that shoul More

by JENANDJAMES515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley, Harry Parmar
Oct 24, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback. If you would like to discuss your experience further, please reach out to me when you can. Thank you, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 18, 2018

Never disaapointed I recently brought my 2016 Sorento in for routine maintenance and a "noise" in one of the wheels. They diagnosed/fixed the problem and finished the wo More

by PETER.DEVECCHIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Angelotti, Santos Rivera
Oct 18, 2018 -

Ken Ganley Kia of New Port Richey responded

Peter, thank you for this great review! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every experience with us should be. We are sincerely grateful for your business! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 18, 2018

Satisfied I got my car soon after I arrived to pick it up .The driver who picked me up was nice and courteous!It was a good experience! Thank you! More

by leconteorama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Villalta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schmidt, Jon Michael Coakley, Marc Anthony Romero, Rich Rehkopf, Amgad "JB" Khalil, Cody Brogdon, Santos Rivera, Harry Parmar
Oct 22, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your kind words! Please let us know if we can assist you again! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 17, 2018

Awesome I always have an amazing experience a Kia! They never try to sell me something that I do not need. I thank you very much for everything they do. More

by ANGEVELLUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Oct 17, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 17, 2018

Odor from AC issue John & the entire team that were involved I believe went above & beyond to get our issue fixed they were always very nice to me! It's appreciated more More

by Joanne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Two very pretty nice young ladies D'Elia and Nicollet both helped me check in and check out with the cars such a very pleasant ladies to work with!!, David Cawthon, John Schmidt, Melissa Drake
Oct 17, 2018 -

Ken Ganley Kia of New Port Richey responded

Joanne, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for coming in, and we look forward to your continued business! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 16, 2018

Very helpful & friendly. Was very happy with my service. Had a problem they fixed it ASAP Went in for my first oil change and service. Very friendly & kept me updated. More

by KODIJENI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hardev Parmar /4458
Oct 16, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate your kind words about our service team! Thank you for choosing us for your vehicle needs. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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