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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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October 24, 2018

Oil change They were very busy and it took 7 to 8 minutes before I was acknowledged. Once that hap penned, things went fast and smooth., The waiting area was b More

by Mr. Heinerth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Oct 24, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate your feedback! We apologize for the initial wait time, but we thank you for your patience and are pleased that you had an overall positive experience with us! Please come back and see us again! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 24, 2018

Long wait time The service was very good, but the wait time could be improved. The check in process was excellent. I would recommend Kia services but prepare for a w More

by CHRISTYHAGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Oct 24, 2018 -

Ken Ganley Kia of New Port Richey responded

Christy, thanks for your feedback, We're sorry to hear about the wait, but it's great that you had an overall positive service experience with us! We'll see you at your next appointment! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 24, 2018

Great friendly staff. Everyone is always kind and very friendly here. They aim to please the customer and most times go beyond what is asked of them. It was my first oil ch More

by joliesweetie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Oct 24, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 24, 2018

Always friendly and efficient service Always great customer service. John Schmidt is always attentive to my service needs or issues and is quick to respond and resolve any problems or ques More

by Grace D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave in service , John Schmidt
Oct 24, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving us this great review! We are very happy to hear that our service team consistently takes such good care of you. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 23, 2018

Change oil and Filter They doing change oil and filter in less hour. Easy communication. Friendly. cleaning waiting area. They provided drink and coffee. They let me know More

by cubtiger40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Oct 23, 2018 -

Ken Ganley Kia of New Port Richey responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing our service department. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 22, 2018

Oil change Went in for oil change and got a bonus tire rotation and they removed a nail I didn't know I had in my tire and patched it for me at no extra charge! More

by bnbrooks86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Latimer, Jill Gentile, Santos Rivera
Oct 22, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 22, 2018

Helpful and fast service. The Friendly Kia Service department has great prices, a friendly staff and they are super fast. I will definitely recommend this device department to More

by Becky T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley, Cody Brogdon
Oct 22, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 22, 2018

Air conditioning repair and oil change I gave a five star rating because I am always treated with respect and given the service that I go for. I am told what to expect and never disappointe More

by NANCY.KALMIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Oct 22, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 21, 2018

Great Customer Service Great Customer service and very professional. Kept me informed of what was going on with my car. Facility was clean and comfortable. I appreciate the More

by JCALL27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Santos Rivera, Harry Parmar
Oct 22, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 21, 2018

Thank you Friendly indeed! Santos is easy to talk to and listens when you speak. It’s nice to know that I can go to a dealership with limited information and w More

by ndkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Oct 22, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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