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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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October 31, 2018

Everything I asked of them was completed. Was consulted pric Was a perfect visit to a dealership. Prices were expained in great detail. Cas was cleaned and like new when I got it back. Very happy and satisfied More

by amanofnite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Santos Rivera, Harry Parmar
Nov 01, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the feedback! We are happy to hear about your positive experience at our dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 30, 2018

No hassel All around great! Made an appointment, showed up, took me in right away. Waiting area was very nice, food, tv, what else could you ask for? More

by strangeliz54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Oct 30, 2018 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 30, 2018

Oil change Service was great didn't have to wait long. Clean and friendly service center. Friendly and helpful staff. Visit was all round a pleasant experience.. More

by LFITTS228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Oct 31, 2018 -

Ken Ganley Kia of New Port Richey responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication.  We appreciate the time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 29, 2018

Excellent I found everyone to be very friendly and helpful I would recommend your service department to everyone I k ow work was done in a timely manner and lef More

by thepats818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Oct 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for writing about your visit with us! I am happy to hear that Harry was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 29, 2018

Problem solved within the hour Took 2017 Niro in for a squeak and a rattle. A loose bracket was found, tightened and we were on our way in no time. More

by Roaming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Oct 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 29, 2018

Service appt The service department is friendly and fast. They didn’t try to “up sell” unneeded service which is a blessing. The complimentary car wash was also More

by abgosney13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Oct 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 29, 2018

Great service !!!!! I was in and out in great time and a special thanks to David who checked me in for my appointment and for taking his time explaining the problem I was More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cawthon
Oct 30, 2018 -

Ken Ganley Kia of New Port Richey responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 29, 2018

Stuck on side of road I ended up on the side of the road with a blow out. Was towed to another dealer Crown they just were not my Friendly Kia crew. John was able to get th More

by hollykay568
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Oct 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 29, 2018

Excellent Everything was great, from start to finish. They looked over everything I asked (which was a list lol). And, Santos was a great guy. A More

by Aml0602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolette , Santos Rivera
Oct 30, 2018 -

Ken Ganley Kia of New Port Richey responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 29, 2018

Great Glad we can upgrade the car wash at the service area. Overall just great This is my fourth Sorento and I love it. Great car for the $$ More

by BCREECH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Oct 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to write this review. We are pleased to hear that Santos was able to provide an efficient and overall positive experience. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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