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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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November 05, 2018

Excellent service, and very friendly! The service Dept is great. They treat u good, have nice amenities and don't try to sell u service you don't need. Love this dealership! More

by TINAH1331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Dabrowski, John Gilliss, Harry Parmar
Nov 05, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to write this review. We are pleased to hear that our service team was able to provide an efficient and overall positive experience. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 04, 2018

service Everything went just fine. I do not remember the name of the service rep. I have worked with many different service reps through the 7 years I have b More

by SMCCORM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Nov 04, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for the positive feedback! We appreciate your business. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 03, 2018

Need improvements While there have been improvements in the staff in the service department, the facilities themselves need a major overhaul. It can actually be dangero More

by LITTLEMSHONDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harry Parmar
November 02, 2018

Prompt courteous great service Service representative David Quinn said was helpful in describing work suggested for my KIA. Was in for a recall. Service was done in quickly. Cus More

by DANDRWATSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn, John Schmidt, Cody Brogdon, Santos Rivera, Harry Parmar
Nov 04, 2018 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 02, 2018

Great Experience! Had a great experience! Everyone is so nice and professional! I’ll continue too keep using Friendly Kia for all of my sevice needs! Thanks too everyon More

by Maxman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Santos Rivera, Harry Parmar
Nov 04, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for the kind words! We look forward to your next visit! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 02, 2018

Service Harry was very helpful , friendly and professional. He had my car in right away and took the time to go over everything about my car with me More

by samscollo78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 04, 2018 -

Ken Ganley Kia of New Port Richey responded

We're happy to hear that everything went well for you! Thanks for coming in. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 01, 2018

Good work as always I got warned that there was a backup when I got to the service center so the wait wasn't a surprise. And directed me to Brian Bain to deal with the pa More

by therat1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body Shop, John Schmidt
Nov 04, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your review! It was our pleasure to take care of you! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 01, 2018

Enjoyable Service is always fast and friendly and they do an excellent job. You can tell they truly care about their customers and go out of their way to make y More

by VALERIEKMILLER111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Santos Rivera, Harry Parmar
Nov 04, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 01, 2018

Friendly Service Service is good and thorough. But slow. Took in for oil change and rotation. Asked them to look at a problem with the seat, which they found nothing w More

by don.rennard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Nov 06, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your comments. I’m sorry to hear about the wait you experienced. If you would like to discuss this experience further, please give me a call. Thank you, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 31, 2018

Great service First time using the Dealership for my new vehicle. Everyone very friendly and waiting area is nice. Free WiFi is awesome. Had to wait a little while More

by tarpondave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who my service advisor was.
Nov 01, 2018 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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