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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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November 19, 2018

Fast service Excellent customer service. In and out with no appointment for a last minute trip. My service advisor was very helpful and knowledgeable. Will always More

by Filippou624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Kenan Smiley
Nov 20, 2018 -

Ken Ganley Kia of New Port Richey responded

It was our pleasure to take care of you! Thanks for coming in. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 19, 2018

It’s called Friendly for a reason I’ve only had my car a short time and have had to go to the dealership 3 times. Twice for things that had nothing to do with problems with the car and More

by debrahawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schmidt, Marc Anthony Romero, Vince Angelotti, Santos Rivera
Nov 20, 2018 -

Ken Ganley Kia of New Port Richey responded

It was our pleasure to take care of you! Thanks for coming in! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 18, 2018

45,000 mile service David Quinn went "the extra mile" to see that my questions were answered and resolved all issues on the spot. I hereby nominate him for recognition i More

by A Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Nov 18, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks so much for your kind words about David! We appreciate your business. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 18, 2018

Quick fast service and a pleasant experience First, the customer lounge was very comfortable and had great amenities. It made waiting for my vehicle a comfortable experience. Second, I was told t More

by Klingsteve4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Nov 18, 2018 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 15, 2018

2 1/2 Oil Change Made an Appt. for 3:30 arrived 15 minutes early, simple oil change. An hour into my wait I was told they had the wrong oil filter. My confidence is b More

by mgporebski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Dimaggio
November 15, 2018

good service dealt with them before good service nice people reliable cars helpful fast good they live up to there name and good at notifying there customers More

by SPIDERMAN119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dimaggio, Vince Angelotti
Nov 15, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the feedback! We are happy to hear about your positive experience at our dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 15, 2018

Steering wheel issue David Quinn my service advisor was very friendly and kept me updated. I was pleased with the final work and use of a loaner car. More

by Sorento
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn, Cody Brogdon
Nov 18, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your very kind words about David! We look forward to working with you again. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 15, 2018

Oil change 11/13/18 Oil change. Recall notice re door found and taken care of. Courtesy carwash and service check. Santos Rivera, service manager, was couteous, knowle More

by Kia service 11/13/18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Nov 18, 2018 -

Ken Ganley Kia of New Port Richey responded

It was our pleasure to take care of you! Thanks for coming in! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 14, 2018

Always treated like family I'm always treated with respect and friendly faces. Everybody tries to make you feel as if you were part of the family! The waiting room is very clean More

by thedebora37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keenan in service is wonderful., John Gilliss, John Schmidt, Vince Angelotti
Nov 15, 2018 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 13, 2018

Regular oil change I was greeted by a service technician that gave me information about what would be done at the service. He asked me if I was going to wait, which I d More

by JANEMOORE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Borden, Harry Parmar
Nov 13, 2018 -

Ken Ganley Kia of New Port Richey responded

Jane, we are glad to hear you enjoyed your recent visit to our service department, and that you were comfortable during your wait! Thanks for coming in. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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