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Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,225 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center
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November 28, 2018
Service The only thing I didn't like was one of your employees using the f word over and over with me standing there when i was at the parts counter because o The only thing I didn't like was one of your employees using the f word over and over with me standing there when i was at the parts counter because one of your employees didn't pick her up with the golf cart when it was raining so she had to walk in the rain More
by Tonytiger
Verified CustomerEmployees Worked With
Cody Brogdon
November 27, 2018
Friendly and knowledgeable service center Fast and friendly service I would highly recommend them before I purchased my optima I shopped other places and I wasn’t satisfied with all the games Fast and friendly service I would highly recommend them before I purchased my optima I shopped other places and I wasn’t satisfied with all the games others tried to pull No games there A+ More
by wilkerson_gary
Employees Worked With
Bill Sizemore, Santos Rivera
November 27, 2018
Great Experience Very happy with all the service writers. Truck was fixed at the promised time frame. Gave me a ride all the way home and picked me back up after servi Very happy with all the service writers. Truck was fixed at the promised time frame. Gave me a ride all the way home and picked me back up after service was complete. Excellent service. More
by Kevin Basahw
Employees Worked With
Cody Brogdon, Santos Rivera, Harry Parmar
November 27, 2018
Shocking Discovery Came in for an oil change & tire rotation. Told service advisor when rotating tires to leave rattling wheel covers off and out of curiosity, asked if Came in for an oil change & tire rotation. Told service advisor when rotating tires to leave rattling wheel covers off and out of curiosity, asked if he knew what kind of wheels were under them. He told me aluminum alloy. I asked if this was common knowledge with the advisors and was told yes. I've complained about the racket the wheel covers made on my last few visits for oil changes. I was not told what was under the noise makers, just some suggestions on how to alleviate the problem. Not once was I told removing the covers would expose the aluminum wheels underneath. The covers have been tossed, but because they were loose for so long, they started rubbing through the powder coat. Very unhappy. More
by DEEZ4288
Employees Worked With
Harry Parmar
November 26, 2018
Excellent and Friendly Service My wife's 2017 Kia Soul was due for maintenance and the service advisor Hardev (Harry) Parmar was excellent and knowledgeable about what was needed by My wife's 2017 Kia Soul was due for maintenance and the service advisor Hardev (Harry) Parmar was excellent and knowledgeable about what was needed by our vehicle. Excellent crew on who did the maintenance and the complementary car wash on the interior and exterior. Oh...can't forget the cashier that day. I forgot her name but she was in the holiday spirit and made my wife and I smile. More
by Cobra1
Employees Worked With
Harry Parmar
November 26, 2018
3 things were done in 1 visit needed new battery in key fob, tps system light was on & corrected, and new software was installed per a recall + a car wash. every body was very frie needed new battery in key fob, tps system light was on & corrected, and new software was installed per a recall + a car wash. every body was very friendly & courteous. Pleasant experience. More
by RUNTRO66
Employees Worked With
Cody Brogdon
November 26, 2018
Professional service and on time Everything was fine with the service however, an ongoing issue is not setting my meter correctly when done. It should be set for 5000 miles but they a Everything was fine with the service however, an ongoing issue is not setting my meter correctly when done. It should be set for 5000 miles but they always do 3000. I never reported till now, because this time they didn't even reset for the next service date. The manager and cashier we're fine but the work result is questionable. More
by Icycleburn
Employees Worked With
John Schmidt
November 26, 2018
Friendly staff, great service and quick turn around. Arrived early and the handled everything as friendly and efficiently as possible. I'm sorry I didn't catch all the names of the staff I interac Arrived early and the handled everything as friendly and efficiently as possible. I'm sorry I didn't catch all the names of the staff I interacted with, I was dealing with my three year old. More
by Rafael R Tejada
Employees Worked With
Was dealing with my three year old, didn't catch names.
November 26, 2018
Surprisingly smooth Friendly welcoming staff, even gave my daughter a coloring book. Helpful service advisor. Had an appointment, they took my ca right in. The wait ti Friendly welcoming staff, even gave my daughter a coloring book. Helpful service advisor. Had an appointment, they took my ca right in. The wait time was a reasonable. Comfortable waiting area. More
by mashellie
Employees Worked With
Santos Rivera
November 24, 2018
My 1st service for my new Kia Niro. Very friendly wonderful staff who made my 1st visit a great one. I will definitely let my friends, family and co-workers know about my experience at t Very friendly wonderful staff who made my 1st visit a great one. I will definitely let my friends, family and co-workers know about my experience at this dealership and service center. More
by AMARTINEZ_PAPO
Employees Worked With
Marc Anthony Romero
