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Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,225 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center
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January 01, 2019
Service I received great service, everyone is so friendly and professional. My car looks great and I am very pleased this time around. I brought my sister in I received great service, everyone is so friendly and professional. My car looks great and I am very pleased this time around. I brought my sister in to buy a cat and that was the best experience she has ever had. Great company to do business with. More
by wrsguida
Verified CustomerEmployees Worked With
Dannny Harrison, Cody Brogdon
December 31, 2018
Fast Service Comfortable waiting room, great customer service and my car was done within the time they said. I will definitely go to this dealership in the future. Comfortable waiting room, great customer service and my car was done within the time they said. I will definitely go to this dealership in the future. More
by VALS4CON
Employees Worked With
Harry Parmar
December 31, 2018
Great service David helped me and he had helped me before. He is always very pleasant and helpful. Always keeps me informed on the status of my visit. Always smilin David helped me and he had helped me before. He is always very pleasant and helpful. Always keeps me informed on the status of my visit. Always smiling. Great customer service every time. Thank you More
by GONZALEZJULISSA7272
Employees Worked With
David Cawthon
December 31, 2018
Awesome Service! Completed my warrantany issue picked up and delivered my vehicle. Awesome Dealer, awesome work! Prompt and always friendly, had follow up call to pick Completed my warrantany issue picked up and delivered my vehicle. Awesome Dealer, awesome work! Prompt and always friendly, had follow up call to pick up car and returned timely! More
by Stinger
Employees Worked With
Kenan Smiley
December 31, 2018
7500 mile service. The folks at Friendly Kia do work had to please their clients. Our visit was to have the 12 Month/7500 mile service performed, change engine oil and f The folks at Friendly Kia do work had to please their clients. Our visit was to have the 12 Month/7500 mile service performed, change engine oil and filter, rotate tires, multi point inspection. An appointment was scheduled for Friday 12/28/2018 at 1PM. We arrived a little early and we were greated promptly and directed to our service advisor, Cody. Cody created our repair order and indicated it would take about 90 minutes to process our vehicle, including the comp car wash. The actual working time was closer to 2 hours. I have 3 issues that keep me from a 5 star visit 1. When the appointment was scheduled, I asked the woman who scheduled my visit for a price quote on the 7500 mile service. She quoted me 34.95 plus tax and fees, which I took for $40 out the door. Actual cost was $49 and change...I voiced my concern and Cody responded as a professional and made an adjustment to meet my expectations. 2. Upon my return home, as I was looking the vehicle over, I find that the tires were not rotated. I called Cody Saturday morning and explained the situatuon. Again, he was professional, offered an apology, and we agreed that I would bring the car back on Monday, which ment another trip from North Weeki Wachee 3. The length of time to perform the original service was just too long. If you are going to display Express Service, you should have a dedcated process for express. Thanks you and I hope this helps. More
by edmarsi
Employees Worked With
Cody Brogdon
December 29, 2018
They took the time to explain Was good ..they were helpful . and to the point. Took the time to explain what was wrong with car. And what needef to be done on it. Was good ..they were helpful . and to the point. Took the time to explain what was wrong with car. And what needef to be done on it. More
by rnilsa
December 28, 2018
Great Friendly Kia staff are great. They always look out for your needs. They don't fix things that are not necessary. I would recommend friendly Kia to any Friendly Kia staff are great. They always look out for your needs. They don't fix things that are not necessary. I would recommend friendly Kia to anyone. More
by PASTORJOEFORKIDS
Employees Worked With
John Schmidt, Harry Parmar
December 28, 2018
Service Kia has the best service department I’ve ever used. They are very professional and knowledgeable. Always keeps me informed about what is going on and Kia has the best service department I’ve ever used. They are very professional and knowledgeable. Always keeps me informed about what is going on and their time is always accurate for completion of service. More
by HDOG.MARY
Employees Worked With
David Quinn is the best!, John Schmidt
December 26, 2018
It was ok I was in there for a while for a tire repair overall it was ok service they were very short on their words the last gentleman was a little more social I was in there for a while for a tire repair overall it was ok service they were very short on their words the last gentleman was a little more socialable More
by Jegs41
Employees Worked With
I really don’t know , John Schmidt
December 26, 2018
Great ‘ Debbie was so helpful. ThE service was done quickly and well. Great job! I’m glad I come to Kia for service! Carla Johnson Customer Debbie was so helpful. ThE service was done quickly and well. Great job! I’m glad I come to Kia for service! Carla Johnson Customer More
by carlajo79
Employees Worked With
Debbie
