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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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January 14, 2019

David was very attentive and helped me out tremendously . Thank you David for a great job you attention to detail is very impressive. Thank you for all of your help through the windshield changing princess. More

by DM44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Schmidt, Marc Anthony Romero, Rich Rehkopf
Jan 16, 2019 -

Ken Ganley Kia of New Port Richey responded

Thanks for your outstanding review! We are very happy to hear that David was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 13, 2019

Excellent customer service Friendly Kia has always provided me with excellent customer service. My 2012 Sorrento was recently serviced and they provided me with a brand new 201 More

by JR1GAGNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea, John Schmidt, Cody Brogdon
Jan 14, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your review! It is great to hear about your recent service experience. I will certainly pass on your feedback to Cody as they will be happy to hear it! Thank you for your continued business. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 11, 2019

Short wait, friendly service Always a great experience, it's why I keep coming back. They keep improving and it only gets better. Professionalism is very important and everytime t More

by SUPERNATURAL117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon
Jan 11, 2019 -

Ken Ganley Kia of New Port Richey responded

We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff was able to provide you with a great experience! Thank you and if you have any other questions, please feel free to contact us. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 11, 2019

Service Always excellent service at Friendly Kia. We are very satisfied with our vehicle service needs. Quick, efficient and friendly service. Thank you to More

by SUSANDWYER9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Svoboda, David Quinn, John Schmidt, Vince Angelotti
Jan 13, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the overall experience. We look forward to working with you again! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 11, 2019

computer update I received a letter recommending a computer update from Kia. It was done with out cost or additional work. It took an hour and 40 minutes. The time More

by Ginscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy in service dept., William Taylor, Harry Parmar
Jan 13, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 11, 2019

Kia service The front desk man was very helpful and courteous. The service took a little longer than anticipated so I received a gold wash upgrade which was cool. More

by NPR_SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Jan 13, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving us this great review! We are very happy to hear that our staff was very helpful and courteous during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 10, 2019

Outstanding service Every time I bring my KIA Sportage in for service, I am never disappointed. The service rep is always helpful, keeping me informed of the status of my More

by raharmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Jan 11, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 09, 2019

Good customer service I had a great experience. The service department was concerned with my vehicle repair/recall work and my level of satisfaction after the job was comp More

by chefbri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toddy
Jan 09, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for writing about your visit with us! Toddy is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 09, 2019

Complete Great work. Even got my pinstriping fixed which had been forgotten on the prior visit. And, as always my car came back to me clean. More

by JCKAUFELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Jan 10, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to write this great review. We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 09, 2019

first oil change I was in and out of the service area in less than 30 minutes for an oil change and tires rotated. I thought it would be an hour or more. More

by like_two_fish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Jan 10, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your kind words. We appreciate your feedback and we look forward to seeing you for your next service appointment. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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