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Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,225 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center
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January 17, 2019
No answers Got the run around about my check engine light being on and then a few days before my appointment it went out so they said they couldn’t help with any Got the run around about my check engine light being on and then a few days before my appointment it went out so they said they couldn’t help with any issues I was having. I could drop it off for awhile for them to test, but I can’t be without my ride to work. More
by JOBRIEN110
Verified CustomerEmployees Worked With
Harry Parmar
January 17, 2019
Done right So far so good. Have taken my car in for servicing. Likes: in and out fast. Dislikes: waiting for longer than expected for car to be done. Deal break So far so good. Have taken my car in for servicing. Likes: in and out fast. Dislikes: waiting for longer than expected for car to be done. Deal breaker: take a loaner car and go! More
by DONOTHAVE123
Employees Worked With
Lady who gives loaners. Efficient and pleasant. , John Schmidt, Vince Angelotti, Harry Parmar
January 17, 2019
Friendly Kia Poor service, long wait, and no personalized interaction. It’s annoying when a dealership named Friendly Kia doesn’t bother to ask or use your name, Poor service, long wait, and no personalized interaction. It’s annoying when a dealership named Friendly Kia doesn’t bother to ask or use your name, especially when you have purchased the vehicle from them. When asked about this, the Service Advisor responds, “I got the info from the VIN #.” As a customer, one can understand a service department being overbooked and busy, but disrespect is always unacceptable. More
by Friendly1
Employees Worked With
Harry Parmar
January 16, 2019
Fantastic Service Experience! I was greeted when I got there - I was told when my car would be brought in and how long the service would take and they got me done quickly and befor I was greeted when I got there - I was told when my car would be brought in and how long the service would take and they got me done quickly and before the quoted time! They were absolutely wonderful! More
by dgeorge-sims
Employees Worked With
Cody Brogdon
January 16, 2019
Recalled part replaced Work was done quickly and staff was great as always. It's a pleasure to get my service done at this location. Will be back Work was done quickly and staff was great as always. It's a pleasure to get my service done at this location. Will be back More
by karnage2
Employees Worked With
Harry Parmar
January 15, 2019
Very friendly but time consuming Both times I have dropped my vehicle off for service it has taken longer that expected with no phone call to update. The staff is very friendly. They Both times I have dropped my vehicle off for service it has taken longer that expected with no phone call to update. The staff is very friendly. They offer a shuttle with a small wait time. However, both times I had to call hours after the promised finish time to check on the status. Car wash/detail usually is extremely busy but provide a wonderful detailed service. More
by kelmondelli
Employees Worked With
Cody Brogdon
January 14, 2019
Professional & prompt Once again the work was completed in much less time then was quoted. There was no wasted time after the Technician finished and my being finished & o Once again the work was completed in much less time then was quoted. There was no wasted time after the Technician finished and my being finished & on my way. More
by BRUCE.BEVERAGE
Employees Worked With
Harry Parmar
January 14, 2019
Review Always friendly no matter how busy they are and take the time to explain either what needs to be done or what they are doing to vehicle Always friendly no matter how busy they are and take the time to explain either what needs to be done or what they are doing to vehicle More
by BLUEKW05
Employees Worked With
Cody Brogdon
January 14, 2019
Fast and easy Harry was great, helpful and fast with helping me out. Stand up guy. I asked about a missing part I needed on my trunk and he went beyond to help me g Harry was great, helpful and fast with helping me out. Stand up guy. I asked about a missing part I needed on my trunk and he went beyond to help me get this part as soon as possible. More
by EdgarS109
Employees Worked With
Harry Parmar
January 14, 2019
Service Vehicle was in for a recall, scheduled in an oil change at the last minute, was no problem with service department, car came back all clean and compl Vehicle was in for a recall, scheduled in an oil change at the last minute, was no problem with service department, car came back all clean and complete. More
by mrbfh61
Employees Worked With
Santos Rivera
