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Ken Ganley Kia of New Port Richey

New Port Richey, FL

4.4
4,819 Reviews
There isn't a better brand than Kia, and there isn't a better place to buy them than Ken Ganley Kia of NPR. We believe in the Kia products that we sell and in the team that we have brought together to supply them here in New Port Richey. We have a huge selection of over 600 new Kia vehicles. No matter what you need, Kia will be there for you with their wonderful cars, SUVs, crossovers, and minivans. At Ken Ganley Kia we serve all of Pasco County and many other areas throughout the Tampa Bay area of West Central Florida including Wesley Chapel, Tampa, Clearwater, Spring Hill, St. Petersburg, and countless other communities. We also have a wonderful selection of high-quality used vehicles that will fit into any budget. If you are looking for a place to get your Kia service and warranty work done, then you have come to the right website. We can handle any service or maintenance that your Kia may need. Come to Friendly Kia in New Port Richey and let us show you how amazing a Kia vehicle truly is.
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5819 U.S. Hwy 19

New Port Richey, FL

34652

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Showing 4,819 reviews

July 28, 2021

Marks up Tellurides not only with $999 dealer fees but also an additional $3000 over MSRP! They just don't care if your a return Kia owner or not. More

by ccatt123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Saritza Vazquez
Aug 12, 2021 -

Ken Ganley Kia of New Port Richey responded

I sincerely apologize we were unable to earn your business at this time. Unfortunately, Tellurides are in high demand, and we do have an $1895 addendum on them. With that being said, we are still several thousand below every other dealer on this vehicle. If I can assist in any way in the future, please feel free to reach out to me directly. Kindest Regards, Don Mullis GM Friendly Kia 252-503-8299 cell

July 23, 2021

the dealership had a wide selection of vehicles and though they were undergoing maintenance, I had a pleasant and comfortable time purchasing my car here; the finance department was kinda cold and dark More

by hani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Delgado
Jul 23, 2021 -

Ken Ganley Kia of New Port Richey responded

We are thrilled that you had such a positive experience with Anthony and the team! Thank you for choosing Friendly Kia and for taking the time to share your feedback. We wish you many safe travels in your new car!

June 30, 2021

They are pretty on point about your estimated wait time. If you want a car wash, expect to wait a lot longer! Car washes are not worth the extra wait time More

by tory.deckert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kipping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Mullis, Neil Tenn, Monica Cannaday
Jun 30, 2021 -

Ken Ganley Kia of New Port Richey responded

Tory - we appreciate the feedback. While we're sorry the wait time was longer than expected when you requested a car wash, we'll be sure to pass this feedback along so we can do everything possible to improve the customer experience going forward. Please don't hesitate to get in touch if there's anything else you'd like to share or discuss! Best, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

June 24, 2021

Getting no help in getting military discount since January. Been in contact since April. They were given my DD 214 day after signing. Said I would get check within 4 weeks. That's 5 months ago. Was to More

by RONNOWALSELL
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neil Tenn
Jun 25, 2021 -

Ken Ganley Kia of New Port Richey responded

Your review is concerning and I do understand your frustration with the delay in your military discount reimbursement. We want more for our guests than what you have described so I will discuss your feedback with the staff. In the meantime, please give me a call directly since I am unable to find your contact information through this review. I would be happy to help. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

June 22, 2021

Always a pleasure to do business in your establishment, whether it’s for service or possible recalls. Your establishment is very well organized very clean and the Employees are always polite and helpful More

by rogeredline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amgad "JB" Khalil, Jennifer Polizzi
Jun 22, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the positive feedback! We strive to provide a pleasant experience for our guests, so this review is music to our ears. We appreciate you supporting Friendly Kia and look forward to seeing you again down the road!

June 19, 2021

Excellent service, was greeted upon getting there. Purchased a new 2022 Telluride and left there feeling very happy. Would definitely return to do business again. More

by B Barber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in sales , Bobby Walsh, Kenan Smiley
Jun 21, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for shopping at Friendly Kia. We're glad to hear that our team helped you into a 2022 Kia Telluride and we wish you safe travels!

June 18, 2021

They made a bad situation right. That’s all I can ask for. Kenan made it right for me. This is my second car from this dealership More

by marilyn struble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley
Jun 18, 2021 -

Ken Ganley Kia of New Port Richey responded

Hi Marilyn! Thank you for giving all of us at Friendly Kia another shot to make things right. We are grateful to have you as a customer and hope we can provide exceptional service again in the future. We will certainly let Kenan know you appreciated the help. Have a wonderful day!

June 17, 2021

This is the second time we have been in and bought a vehicle. Both times they have been extremely friendly and helpful. Listen to what we wanted. More

by LoraJGuess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Slater, Jennifer Polizzi
Jun 17, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the stellar review, Lora! We're glad to hear that the Friendly Kia team was able to provide yet another successful vehicle-purchasing experience. Thank you for doing business with us and we'll see you again next time!

June 17, 2021

Took stinger gt2 in for oil change and basic check list of other items. Waited about 1 hr 10 min. Waiting area was clean and stocked with refreshments and snacks. Staff always friendly and courteous. More

by tambob2336
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jun 17, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to review us! We are thrilled to hear that you are so confident in the Friendly Kia team to get the job done. Drive safely in your Kia Stinger GT2, and we hope to see you again down the road!

June 17, 2021

Nice friendly place. Good experience. From the sales people all the way to the car wash people they do a great job and have never had bad service. More

by owc31978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Tucker, Robert Kim
Jun 17, 2021 -

Ken Ganley Kia of New Port Richey responded

We greatly appreciate your fantastic review! It delights us to hear that we are exceeded expectations across the board. Thanks for choosing Friendly Kia!

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