Ken Ganley Kia of New Port Richey

This Dealership is VERY customer focused and they all excited my expectations! Thank you!!! Bob Kipping went out of his way to meet my needs in a most Professional manner! excited my expectations! Thank you!!! Bob Kipping went out of his way to meet my needs in a most Professional manner! More

I knew exactly what I wanted and I could afford. Tomorrow made that happened. A buying experience that I thought would be horrible turned out amazing Tomorrow made that happened. A buying experience that I thought would be horrible turned out amazing More

I had a very pleasant visit waiting on getting my oil change. The people were friendly and very knowledgeable. They let me know a time my car would be done and it was. change. The people were friendly and very knowledgeable. They let me know a time my car would be done and it was. More

I have a great experience buying my car from Kia! Great service! They would go above and beyond to get you what you are looking for! service! They would go above and beyond to get you what you are looking for! More

We had a great car buying experience. It was very fast and easy. Test drive was great, sold us right away on a Kia Soul. and easy. Test drive was great, sold us right away on a Kia Soul. More

Service Rep, Toddy, was great and accomodating... I asked several technical questions and Toddy intro'd me to the service tech who explained in detail what was being replaced an how it worked... Thank You several technical questions and Toddy intro'd me to the service tech who explained in detail what was being replaced an how it worked... Thank You More

Great service everyone was very nice and polite they were all very helpful and knowledgeable thank you friendly kia for all your hard work and service all very helpful and knowledgeable thank you friendly kia for all your hard work and service More

My experience with the Kia Dealership was terrible. Kia had my car from May 14, 2021 until May 22, 2021, when I finally picked it up. At this time the car had to be jumped started again. I was told twi had my car from May 14, 2021 until May 22, 2021, when I finally picked it up. At this time the car had to be jumped started again. I was told twice that my car was ready and when I went to pick it up the car wouldn't start. This was the first time they called and said the car was ready. Then I got a call from David saying the car was ready again. When I got there they could not find the car. David had to ask the mechanic where was the car. While the mechanic was looking for the car, David told me that they were starting the car every day for 4 days. When the car was found, they had a hard time starting the car. If they could not find the car, how could they have been starting it. This tells me that they were not starting it at all. Also the car was filthy in and out. It was not prepared to be picked up. David said that they had to call the corporate office for Kia to find out how to fix the problem. The corporate office said that they were baffled and could not help with the repair. When I arrived home and put the Kia in my garage for overnight. The next morning I went to start the Kia and it was dead again. I had to have the car towed to a local shop and they kept the car for two days and it was fixed finally. This incident with Kia put a very bad impression on me. I thought I would purchase another Kia by trading in my Anamti but with the experience I went through, I feel if corporate cannot fix their own cars, I would not likely buy another one. I lost all my trust in Kia. P.S. The dealership charged me $321.00 on my first visit and the car was not fixed. For the past 12 years I have been enjoying my Kia Amanti and I am very proud of it. People who see me in the car give me wonderful compliments of how beautiful the car is. This is just a brief story about what happened with the repair of my Kia at the dealership in New Port Richey, Florida. More

They were awesome to buy a car from and so helpful! I would definitely recommend this dealership and Robert to friends. i love my new car! would definitely recommend this dealership and Robert to friends. i love my new car! More

Brandon was great. We ordered our telluride and got it exactly two months later as we were told. All the other dealerships were marking up 5k over msrp but friendly Kia only marked up $1,895.00 but added exactly two months later as we were told. All the other dealerships were marking up 5k over msrp but friendly Kia only marked up $1,895.00 but added in stuff like unlimited car washes and window rings, etc. We were in and out without any hassle. He was very available anytime I had a question and always responded. I would definitely recommend him and friendly Kia ! More