Ken Ganley Kia Mentor - Service Center

excellent Nothing to say exceptional service. clean nice people that work there. service is explained very thourghly and cost is givin up front before any work Nothing to say exceptional service. clean nice people that work there. service is explained very thourghly and cost is givin up front before any work is done... great service... More

Great service. Excellent experience. Took my car as soon as I arrived, in and out quickly. Even washed the car and wiped down the inside window! Definately will go Excellent experience. Took my car as soon as I arrived, in and out quickly. Even washed the car and wiped down the inside window! Definately will go back next time. More

underbody coating i received a letter from kia that they were doing free underbody coating on our model of car! Went in for that and found out we were eligible for a f i received a letter from kia that they were doing free underbody coating on our model of car! Went in for that and found out we were eligible for a free oil change also . As it turned out we were due for one so they did both. Their estimated wait time was 1- 1 1/2 hours but they finished up in 45 minutes. Great job Kia! More

Affordable and Speedy Made appointment. Drove in, handed over keys and checked over car. Had coffee while waiting. Service person came and got me when service was complete Made appointment. Drove in, handed over keys and checked over car. Had coffee while waiting. Service person came and got me when service was complete. No surprises. Car was washed and on my way I went. Very good service for a good price. Thanks. More

Friendly I find that everyone is always friendly, helpful. It is like going over to a friends house. I wish every company was this courteous. Sales and servic I find that everyone is always friendly, helpful. It is like going over to a friends house. I wish every company was this courteous. Sales and service are top notch. More

routine service and recall sevice Very well done. Very helpful and friendly. I would highly recommend any one to this dealership. I am looking forward to all future dealings with this Very well done. Very helpful and friendly. I would highly recommend any one to this dealership. I am looking forward to all future dealings with this dealership. More

Oil change service I always have a good experience when I come to Mentor Kia the service team at mentor Kia delivers overall great customer service a ten I always have a good experience when I come to Mentor Kia the service team at mentor Kia delivers overall great customer service a ten More

Always satisfied I'm always treated with respect and services are explained clearly. All in all I continue love me Kia Sol and happy I chose Mentor Kia. I'm always treated with respect and services are explained clearly. All in all I continue love me Kia Sol and happy I chose Mentor Kia. More

Always pleasant and kind I love Mentor Kia, their service and sales are superior! I have purchased 7 cars from Kia of Mentor, I will miss Karen Grcar but look forward to conti I love Mentor Kia, their service and sales are superior! I have purchased 7 cars from Kia of Mentor, I will miss Karen Grcar but look forward to continuing the relationship. More

Car maintenance Brought car in for regular maintenance, but also had some concerns (car was making noise that sounded like a chain on a roller coaster. there was also Brought car in for regular maintenance, but also had some concerns (car was making noise that sounded like a chain on a roller coaster. there was also vehicle hesitation, air conditioning needed to be checked etc.). After car was brought back into service area, they found that an axle was leaking which was causing many of the problems. a new axle is being ordered and should be in next week. With this being a lengthy time for work to be done (was there for over 4 hours) maybe a loaner car should have been offered and I could have come back later in the day to pick up my car. More