502 Reviews of Ken Ganley Kia Mentor - Service Center
Great service! Noah helped us find a great deal while being polite and with great energy. We are grateful for what they did for us. Noah helped us find a great deal while being polite and with great energy. We are grateful for what they did for us. More
Erica is so helpful & sweet. We really enjoy interacting with her & trust we are getting good service! We really enjoy interacting with her & trust we are getting good service! More
Easy to get appointment. Finished in a reasonable time. Service rep professional and pleasant. Disappointed that my car was not washed. Finished in a reasonable time. Service rep professional and pleasant. Disappointed that my car was not washed. More
I understand that there has recently been a change of ownership. An appointment was made for an oil change and tire rotation. I arrived on time for my appointment and I fail to understand why this woul ownership. An appointment was made for an oil change and tire rotation. I arrived on time for my appointment and I fail to understand why this would take 1 hour and 55 minutes?!?! This is totally unacceptable to me as a customer! Yesterday I went to Tire discount for an appointment with them to purchase and install 4 new tires which they performed in 40 minutes! Can you understand why I’m not pleased with Ganley Kia’s service performance? My time is valuable and I don’t feel Kia service department gets that fact with their inefficient time management with customer service. More
It took 1hr&15 min for a simple oil change &lube . / very uncomfortable lounge seating (to low ,hard to get up. . I paid $39.00 last time with mentor Kia , Three months ago, and paid $64. 00 on my last / very uncomfortable lounge seating (to low ,hard to get up. . I paid $39.00 last time with mentor Kia , Three months ago, and paid $64. 00 on my last visit $ 24.00 increase? Also my car was finished and in the waiting line for 15 min before l was notified. More
Very helpful and quick service this week that I went in so I was happy about that so I was happy about that More