Ken Ganley Kia Mentor - Service Center

Christine was amazing and helped calm me down on a very bad day. Even though she was trying to work with a new computer system. Thanks Christine bad day. Even though she was trying to work with a new computer system. Thanks Christine More

Very customer friendly. Courteous staff, efficient service. I trust this dealership with honesty and fairness and will return for all of my oil changes Courteous staff, efficient service. I trust this dealership with honesty and fairness and will return for all of my oil changes More

My appointment was made conveniently and promptly. All work on my car was complain a timely manner as I waited, and thoroughly explained when completed. All work on my car was complain a timely manner as I waited, and thoroughly explained when completed. More

I Zack was extremely knowledgeable and courteous. He took the time to explain in detail the work that was needed. Great experience and will recommend to others He took the time to explain in detail the work that was needed. Great experience and will recommend to others More

I forgot her name but she is awesome and she took care of me that day! I wish I could remember her name but she was soo pleasant! me that day! I wish I could remember her name but she was soo pleasant! More

Erica was excellent! ! She made me feel so comfortable and at home!!! I just love her customer service ! She made me feel so comfortable and at home!!! I just love her customer service More

Great service and quick. Service rep was very nice and up front about work done and charges. Service rep was very nice and up front about work done and charges. More

Prompt courteous service. They never make me feel silly when I try to explain what I think might be wrong with the car.I have had all my service done here💕 They never make me feel silly when I try to explain what I think might be wrong with the car.I have had all my service done here💕 More

Waited 3. 5 hours for one tire change. Thankfully, the experienced service assistant apologized and provided a discount for having to wait so long 5 hours for one tire change. Thankfully, the experienced service assistant apologized and provided a discount for having to wait so long More

Had a full maintenance package included with my 4 year lease. Had to fight to get you guys to "find" it. Then was told my tire rotations weren't included. The woman had a poor attitude. Said my.sales guy lease. Had to fight to get you guys to "find" it. Then was told my tire rotations weren't included. The woman had a poor attitude. Said my.sales guy doesn't work there anymore, but he does. Then we were told that since the purchase, they're not grandfathering in anyone's purchase agreements(maintenance packages, etc.) I was offered the package because I had a poor experience with a salesman my previous time there leasing a vehicle. I would rather pay for my oil changes elsewhere than to deal with you again. Mentor Kia was way better before purchased by Ken Ganley. More