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Ken Ganley Kia Mentor - Service Center

Mentor, OH

4.5
502 Reviews

502 Reviews of Ken Ganley Kia Mentor - Service Center

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February 21, 2023

Great service and took care of everything I needed to have done. Everyone I talked to at the dealership was helping to make sure everything was done correctly. More

by Baldgorilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Baker, Michael Ross
Feb 24, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2023

Friendly, helpful, the representative explained answers to all of my questions about my car. Gave good advice. More

by yvette.fears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ross
Feb 22, 2023 -

Ken Ganley Kia Mentor responded

Hi Yvette, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2023

I was there on Feb. 17, 2023 to have an oil change and tire rotation. When I arrive I am taken care of immediately and not a long wait for the service to be completed. More

by Bakermorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you so much for your positive comments about Ken Ganley Kia Mentor! Thanks again for the recommendation, and have an amazing day!

February 19, 2023

very happy with the service team and mechanics. have had our cars serviced there for many years. always done professionally and on time. More

by jskerl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula, Zach Piotrowski
Feb 21, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2023

Service department was friendly and explained details. The service itself was done quicker than promised. The waiting area is very comfortable and has nice amenities. More

by Melessick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Snowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Ken Ganley Kia Mentor responded

Hi Melessick, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2023

I spoke to Michael Lindner (service). He was knowledgeable and easy to work with. Maintenance on my Seltos was complete much sooner than I expected. I also spoke with Mark Bevington (sale More

by harvhutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bevington
Feb 13, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! We hope you have a great day!

February 06, 2023

Took my car back on time. Informed me regularly about what was going on . Prompt service Courteous staff More

by Lorrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Ken Ganley Kia Mentor responded

Hi Lorrie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2023

We have always dealt with Nate in the service department. He is courteous, professional and knowledgeable. Nate communicated with us and found the issue with one of our tires. The replacement with handled More

by Jamesmacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Ken Ganley Kia Mentor responded

Hi James, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2023

Greeted promply by courteous staff. Service department very efficient and helpful, always going above and beyond in the care of my car. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula, Zach Piotrowski, Michael Ross
Jan 27, 2023 -

Ken Ganley Kia Mentor responded

Hi George, thank you so much for your positive comments about Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2023

Was greeted promptly on arrival by Zach. He was very courteous and explained everything that needed to be done. More

by Laurel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Piotrowski
Jan 27, 2023 -

Ken Ganley Kia Mentor responded

Hi Laurel, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We can't wait to see you again, have a great day.

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