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Ken Ganley Kia Mentor - Service Center

Mentor, OH

4.5
502 Reviews

502 Reviews of Ken Ganley Kia Mentor - Service Center

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March 24, 2023

Friendly staff. Clean building. Fast service. Great selection. Erica in service was super nice and friendly. More

by Babykylie07
Recommend Dealer
Yes
Employees Worked With
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Piotrowski
Mar 27, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2023

Service representative did a great job of explaining everything that would take place and the timeline involved. She presented me with a couple of options recommended by the techs, but with a no pressu More

by MIKE_NADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think her name was Erica.
Mar 16, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

March 10, 2023

Great service they did they thang. Would recommend to go back! People were very friendly. More

by akirah_barrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Snowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula, Zach Piotrowski, Jason Baker, Michael Ross
Mar 13, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Mentor

March 07, 2023

MY THANKS TO THE SERVICE DEPARTMENT, AND ALL THE PERSONS INVOLVED WITH MY RECENT VISIT. I KNOW THAT MY FUTURE VISITS WILL BE A PLEASURE. ZACH WAS SPECIAL IN SERVICE OF MY KIA. LARRY KAFOREY More

by lpkaforey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Piotrowski
Mar 09, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 04, 2023

Very caring, very prompt service. Overall a great experience. Everyone was very nice & kept me informed start to finish More

by Dirkdiggler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ross
Mar 07, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 02, 2023

This dealership is excellent. We have leased two cars, and my daughter, mom and brother have also purchased cars here in the past year. Always professional. The service department More

by mattenglish80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Savage
Mar 04, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

February 25, 2023

The service personnel were highly efficient and friendly. Work was done efficiently and I was completely satisfied and will return for any other service needed. More

by loyal fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Banks
Feb 28, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! Thank you so much for your feedback! We hope you have a great day!

February 24, 2023

they were very friendly and helpful. I was treated nicely and my visit didn't take long at all More

by beccasue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
REBECCA BANKS
Feb 27, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Mentor

February 23, 2023

Nate was fantastic, really seemed to care, and gave me the attention as if it was his car. More

by NicholasSindelar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2023

I always have a fantastic experience when dealing with Mick! Keep up with the good work KGK team! More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Ken Ganley Kia Mentor responded

Hello Justin, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We are always more than happy to assist you if anything else comes up. Take care!

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