Ken Ganley Kia Mentor - Service Center

Excellent service! Made up for a past mistake and very helpful. Will definitely go back. Made up for a past mistake and very helpful. Will definitely go back. More

No problems scheduling my service appointment. Immediate check-n upon arrival. Clear explanation of service needed, quick completion. Immediate check-n upon arrival. Clear explanation of service needed, quick completion. More

Clean, friendly, knowledgeable personnel. Close to home car delivered in the time frame promised Thanks Close to home car delivered in the time frame promised Thanks More

Service Dept excellent! Parts Dept, not so much. Went in for Service, and was going to wait. Went to Parts Dept to see if they had the touch-up paint I stopped-in and ord Parts Dept, not so much. Went in for Service, and was going to wait. Went to Parts Dept to see if they had the touch-up paint I stopped-in and ordered IN OCTOBER 2022!!! I've never gotten a call that it was in. The Manager went to get someone to assist me. After waiting way too long, a fella finally came out, and I explained why I was there, and that I hadn't gotten a call that my touch-up paint was in. He said he'd check on it. Once again, I waited and waited, he finally came back around the corner to say, 'yes, it's here. I'll be right back with it'. Once again, I waited and waited and waited. He made no apologies for taking a ridiculous amount of time for 1 tube of touch-up paint! So Service was excellent, and Sherry at Cashier was excellent. Parts Dept left A LOT to be desired. I don't know his name - a long, shaggy brown beard. More

Moving fast, great attitude & very helpful. They were super busy & still got my needs together. They were super busy & still got my needs together. More

Service Department staff was very friendly and knowledgeable. Explained all service and helped me with a couple features with the vehicle knowledgeable. Explained all service and helped me with a couple features with the vehicle More

Friendly. Quality. Over all a pleasant experience. Comfortable taking my car there, knowing it’s in knowledgeable hands. While. Quality. Over all a pleasant experience. Comfortable taking my car there, knowing it’s in knowledgeable hands. While. More

Great place! Everyone is courteous and knowledgeable. We definitely would recommend to friends and family. Everyone is courteous and knowledgeable. We definitely would recommend to friends and family. More

Mike Ross and Rebecca were the best. I arrived for a 10am appointment for an anti-theft software update, only to have my battery die. After a diagnostic test the update was fine. They I arrived for a 10am appointment for an anti-theft software update, only to have my battery die. After a diagnostic test the update was fine. They both personally kept me informed of the process, even offering a ride to get lunch. I was finally done around 3pm and the nice lady at the cashier desk was equally as friendly. With employees like these, I’m feeling more comfortable coming here since the change in ownership. Keep up the good work! More

Erica was wonderful from the moment we walked in the door. Very friendly, knowledgeable, helpful, and warm. She was honest and fair when giving the quote. She's definitely a gem! door. Very friendly, knowledgeable, helpful, and warm. She was honest and fair when giving the quote. She's definitely a gem! More