Ken Ganley Kia Mentor - Service Center

We had service on a car a few weeks ago and we were so satisfied with the level of service we received. Our technicians did a great job. The service manager Brian was extremely professional and very knowl satisfied with the level of service we received. Our technicians did a great job. The service manager Brian was extremely professional and very knowledgeable. Great customer service. More

ERICA HUGHES is the BEST, always helpful and honest about what needs to be corrected what needs to be corrected More

Very kind and knowledgeable professionals. They explained what my car needed in detail for me. They explained what my car needed in detail for me. More

Wonderful customer service. Zach was. So friendly,polite and knowledgeable. Loved that they also washed all the salt off my car. GOOD JOB!!! Zach was. So friendly,polite and knowledgeable. Loved that they also washed all the salt off my car. GOOD JOB!!! More

Erica at KenGanley in Mentor provided exceptional customer service. She answered every question I asked with professionalism. customer service. She answered every question I asked with professionalism. More

I recently moved from Tucson, Az to the Cleveland, Ohionarea and ran into car troubles with my 2019 Kia Forte. Co workers at UH Lake West suggested Ken Ganley Kia. I was expecting the worse since the Ohionarea and ran into car troubles with my 2019 Kia Forte. Co workers at UH Lake West suggested Ken Ganley Kia. I was expecting the worse since the engine light was on, sporadically cutting off and idling rough. The service department, specifically Mick was very professional, through and quick to detect the problem..The cost as much less than i thought and I was giving a rundown of what I need to get worked on in the near future. So Proud of them. Definitely my spot for all my auto repairs andto recommend service. More

Quick and efficient service. All work seems good. Comfortable waiting area and pleasant staff members. All work seems good. Comfortable waiting area and pleasant staff members. More

Worked with Brian to ensure a few minor errors were all worked out. He was extremely responsive and made himself available every step of the way. worked out. He was extremely responsive and made himself available every step of the way. More

The service was great for oil change and recall. The service representative was professional and kind The service representative was professional and kind More

Service was great. My service rep got me in and out. He also did a good job at explaining another technical issue I was having that could not be fixed right now. My service rep got me in and out. He also did a good job at explaining another technical issue I was having that could not be fixed right now. More