Ken Ganley Kia Mentor - Service Center

This was my first time waiting at the Mentor KIA dealership for service. The atmosphere was pleasant and my Service Advisor Erica was great. Thank you. dealership for service. The atmosphere was pleasant and my Service Advisor Erica was great. Thank you. More

Kyle Eddy is amazing, he took the time to make sure my problem was taking care of. My car had an on going problem but Kyle never gave up until the issue was resolved. If it wasn't for Kyle and his dedic problem was taking care of. My car had an on going problem but Kyle never gave up until the issue was resolved. If it wasn't for Kyle and his dedication I probably would have went somewhere else. I tell everyone that says they are going to Kia. Make sure you ask for Kyle.. More

People are nice and courteous in the service department very prompt didn’t have to wait long for an oil change. very prompt didn’t have to wait long for an oil change. More

Seems like a lot of issues with the Parts Department! Not having the parts needed, at the time of the Customers Appointment. Not having the parts needed, at the time of the Customers Appointment. More

Slowest service department I have ever experienced in my life. How does an oil change take 4 hours, be so for real. life. How does an oil change take 4 hours, be so for real. More

They were very professional and very quick to ask me whay I needed and sorted out my appoint I needed and sorted out my appoint More

Fast prompt service appointments. Recommend this dealer for their sales and service accommodations Always willing to meet your needs Recommend this dealer for their sales and service accommodations Always willing to meet your needs More

I absolutely love the service the price the nice lounge. They bring your car back washed and clean They bring your car back washed and clean More

For the last five years or more this dealership has done some great work on my Kia Optima. The kia organization Has done a superior job of letting car Owners know about items that need to have their car rec some great work on my Kia Optima. The kia organization Has done a superior job of letting car Owners know about items that need to have their car recalled and fixed. All the repairs have been fixed quite well And they have been fixed on time. Late last year I had a major fault with my engine and the Kia corporation Said that they would replace my engine at no cost to me. Better yet, The Mentor dealership replaced my engine in two weeks. More