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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,382 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,382 reviews

December 23, 2022

Great service. Will recommend to a friend. Was done when they said they would be . They were very courteous and helpful More

by dannydurf58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Piotrowski
Dec 26, 2022 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 21, 2022

Gojko Vujovic was a great salesman, helped me through the whole process, prepared my car with the plates and explained everything thoroughly. More

by Slatkovic1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee Shirkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Albee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Jokanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Goulette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gojko Vujovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Svet Vujovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaid Alsaifi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marley Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2022

Nate was very good at accommodating me and providing the car my Sportage needed. Thank you and have a very Merry Christmas More

by Cynthia (Cindy) Gorfido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 19, 2022

The service department was was a whole lot better than the old owner ship's service. I'm impressed with there attentiveness and when said it would be completed, believed it or not, it was, awesome. Ty More

by Mw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Piotrowski
Dec 21, 2022 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 17, 2022

Everyone was super helpful and friendly. They don’t make you feel like a stranger, more like family. More

by Twhitty023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 05, 2022

Very cool and chill people, helped me pick out the best affordable car for me. Would 110% recommend going there! More

by giostill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

giostill responded

Thank you

Dec 07, 2022 -

Ken Ganley Kia Mentor responded

Hi Giostill, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 20, 2022

Marques was wonderful to work with when purchasing our new car! He was so personable and made sure to answer all of our questions during the process. He went out of his way to ensure that we left with a g More

by daniellepalla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Ken Ganley Kia Mentor responded

Hi Daniellepalla, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! We hope to see you soon!

November 16, 2022

Marques did a wonderful job assisting me in purchasing a car that was reliable as well as affordable. I was super stressed due to the fact my car is my office. He immediately put my mind at ease and made t More

by fullersonya517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

November 08, 2022

Marques was the the best! He was very knowledgeable and was really personable. Make sure you go to him for you next vehicle purchase. More

by Kierra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marley Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

Wrote a review on how unhappy I was with Ken Ganley Kia of mentor but took it down because the manager did try to work with me after I wrote the review and several phone calls. Well worst mistakes I ever m More

by Tmnazimiec
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Steinberg
Oct 25, 2022 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Oct 25, 2022 -

Tmnazimiec responded

I've lost faith in your dealership. I purchased the 2012 sportage from you on 06/15/2022, drove it for 1 month and the engine locked up. After waiting 3 months for an engine your service department ordered the wrong engine. Now i guess I'll be waiting another three months and continue making payments on a vehicle i cant drive. I've had nothing but trouble with your dealership since day one so when my sister in law was interested in a car from your lot i told her not to buy there so she bought her 2022 Arcadia from classic Chevrolet down the street from you. I've also told another friend to not buy from you and he bought from somewhere else. I had spoken to Mike Arnoff the first time i had trouble and he did try to work with me and i was going to buy a new vehicle from you but after this engine mishap I'm done. You want to fix this? Get Kia to get the correct engine to Lake County brake and front end and get me back on the road!!! They have my car since i didn't trust your service department since i have the printout on things they said they fixed on the front end and a few days later i actually had it at my mechanic getting those things fixed. So they lied too. Since Kia knew there were problems with the 2012 engine that car should have never been on the lot in the first place. Believe me, i am looking for a new car but from now on will be researching any vehicle before i buy.

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