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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,382 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,382 reviews

June 28, 2023

From the get go everyone at this dealership was incredibly nice and helpful. They’ll answer any and all questions you have. Everyone was just very friendly. More

by augsc0rd
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 28, 2023

My experience was wonderful from the start to finish. Definitely would recommend to anyone looking for a vehicle More

by andrewnimmo
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Odegard, Walter Queisser
Jun 30, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 27, 2023

Buying a Kia from Marques was a pleasant, painless, and informative experience. He answered all my questions and worked hard to meet all of my needs while keeping conscious of my budget. He was the best sa More

by markcsthis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Zaucha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marley Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2023

Haven’t even made 1st payment and car has been back to dealership and still not running right car had 10 miles on it and sending transmission signals More

by John.nagorski1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan Schimmels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dardis
Jun 29, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 27, 2023

Erica the service writer 10 gold stars; not much else to say ! Terrific and caring considerate and professional More

by Bob
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Snowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula, Zach Piotrowski, Michael Ross
Jun 29, 2023 -

Ken Ganley Kia Mentor responded

Hi Bob, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2023

From my first contact though a website, to setting an appointment, meeting a salesman, seeing a car that we liked every part of the purchase was exceptional. More

by Raymond
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Odegard
Jun 29, 2023 -

Ken Ganley Kia Mentor responded

Hi Raymond, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2023

I think something is wrong with the car I bought from them. When you put on the brakes it make a weird sound More

by justjeannette639
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Na
Jun 29, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Jun 29, 2023 -

justjeannette639 responded

Looking forward to discussing the problem with the car and having it fixed

June 26, 2023

Sales anf finane assoc. Were very helpful.auto selection was great.Jack G. Put me acar i love it More

by joegyurke
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Loschert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Globokar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2023

Great from going to the website, to getting return email, to setting up an appointment, to meeting a great salesman, to seeing the exact car we liked, to sitting with professional to discuss warranty, to wai More

by Raymond
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Odegard
Jun 29, 2023 -

Ken Ganley Kia Mentor responded

Hi Raymond, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2023

Great service, amazing people, worked with me and my price range, matched prices as well. Looked out for me and I’m very blessed and please with my new 2021 Hyundai year Elantra More

by yescor03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Ken Ganley Kia Mentor responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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