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Ken Ganley Kia Mentor
Mentor, OH
1,379 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,379 reviews
December 18, 2012
I had some service issues with my 2011 Sorento. Dan Foote went above and beyond to accomodate my needs with repairs and loaner transportation. He even stayed late on his own time on the eve of Thanksg Foote went above and beyond to accomodate my needs with repairs and loaner transportation. He even stayed late on his own time on the eve of Thanksgiving until I could arrive to get a loaner. I then dealt with Mr. Clark and he went another ten miles to satisfy me as a customer. He set me up with Bret Woittella and I couldn't be happier. They have treated me with nothing but courtesy and respect. They are certainly aware of the value of their customers. My new car isn't here yet, but Bret makes follow up calls to me regularly so that I know where I am in the process. I have not had any dealership ever work with me to this degree. They have gained my loyalty. More
by cp1227
Employees Worked With
Dan Foote, Bret Woittella and James Clark, Dan Foote
November 19, 2012
This is the 2nd Kia we have leased with Peggy Grinley. She is tops when it comes to sales personel. She knows us by first names, when we walk into the show room. It is amazing she can do this with the 100 She is tops when it comes to sales personel. She knows us by first names, when we walk into the show room. It is amazing she can do this with the 100's of people she must see. She always has a smile on her face. She works with us to get the deal we need, to lease a Kia. She feels like a member of the family, or a good friend. It's always a pleasure to recomend her to friends looking for a honest car dealership. Give them a try and you won't go any where else. Trust me, they are awesome. More
by NOVINC
Employees Worked With
Peggy Grinley
October 28, 2012
This was my first car from a dealer lot, and the quality service, friendliness and just the overall experience was amazing. I was contacted right after filling out the contact information from a referring w service, friendliness and just the overall experience was amazing. I was contacted right after filling out the contact information from a referring website and within just minutes I received a call from Ely. From there we scheduled a test drive day and I just appreciate the service I received. I would most definitely highly recommend this dealer to anyone in search for cars because of the service I myself received. More
by jeffjr91
October 15, 2012
The reason I gave Mentor Kia this rating is becausethey got me into a car for my price and beter then what I wanted. Very affordable lease and the mileage I needed. Peggy was great to work with and it was got me into a car for my price and beter then what I wanted. Very affordable lease and the mileage I needed. Peggy was great to work with and it was a pleasure to work with her. More
by sgtski713
Employees Worked With
Peggy Grinley
October 11, 2012
We are first time customers to both the Kia line of vehicles, as well as the dealership, Mentor Kia. We were very impressed with our sales representatives as noted above. We told the sales reps what vehicles, as well as the dealership, Mentor Kia. We were very impressed with our sales representatives as noted above. We told the sales reps what we were interested in and our financial parameters. The dealership had in stock the Optima EX, the color we liked and they asked to be notified 30 mins before arriving, as the vehicle would be ready for us to look at. After discussing and working with us, we bought our first Kia. We had heard many positive comments about this line of vehicles from friends and co-workers. This dealership from its show room to service department, was clean and made a nice first impression. We would recommend this dealership to anyone interested in the Kia line of vehicles. Thank you. More
by Peter A Rowe
Employees Worked With
Peggy Grinley, Peggy Grinley
August 10, 2012
This was my first time leasing a new car by myself and Katy made it so easy! I originally was hooked up with her from the website where she worked with me online by chatting about my options. This was a g Katy made it so easy! I originally was hooked up with her from the website where she worked with me online by chatting about my options. This was a great feature and I loved it! I thought I was for sure going to go with the Optima, but after test driving the Forte, I found I liked that more. She showed me all the bells and whistles and worked with me every step of the way. She was very personable and gave me her cell which I very much appreciated when I had a mishap with the title of my car. I would highly recommend her! More
by jessica1282
August 01, 2012
Was going on 2 weeks of shopping around. Sent in a few inquiries to dealers in my area. I got a video e-mail from their Internet guy Ryan. I thought that was so different. I ended up calling Ryan to get p inquiries to dealers in my area. I got a video e-mail from their Internet guy Ryan. I thought that was so different. I ended up calling Ryan to get prices and some info on a new optima. He got all the info I needed and set up a day for me to come in. Wasn't easy I live over a hour away from Mentor. Came in and met Ryan which got me with their best salesman Tom. He took me to see the car and did a wonderful job showing me all the technology these new cars have. Work out my price I needed from online and was in my new car that night. Thanks so much for my new car guys. Have a sister that needs a car soon too. More
by Wendy444
